Desktop Support/Network Engineer
$65k - $68kYochana
Job Title: Desktop Support/Network Engineer
Location: Cleveland, Ohio (Day1 Onsite)
Years of Experience: 2-5 Years
$65,000 - $68,000 Job Summary:
We are seeking a skilled Desktop Support/Network Engineer with a minimum of 2-5 years of experience in an enterprise environment. The ideal candidate will have a strong background in diagnosing desktop and laptop issues, remote software deployment, and utilizing monitoring tools to proactively detect and resolve issues. This role requires excellent troubleshooting skills and a commitment to providing exceptional customer service.
Responsibilities:
If you are a motivated individual with a passion for technology and a commitment to providing excellent support, we encourage you to apply for this exciting opportunity.
Location: Cleveland, Ohio (Day1 Onsite)
Years of Experience: 2-5 Years
$65,000 - $68,000 Job Summary:
We are seeking a skilled Desktop Support/Network Engineer with a minimum of 2-5 years of experience in an enterprise environment. The ideal candidate will have a strong background in diagnosing desktop and laptop issues, remote software deployment, and utilizing monitoring tools to proactively detect and resolve issues. This role requires excellent troubleshooting skills and a commitment to providing exceptional customer service.
Responsibilities:
- Diagnose and resolve desktop and laptop issues remotely, ensuring minimal disruption to end users.
- Perform PC and laptop imaging, installation, and repair as needed.
- Deploy software remotely using established tools and processes.
- Utilize monitoring tools to identify and address potential issues before they impact users.
- Collaborate with team members to develop and implement knowledge base systems for improved support efficiency.
- Provide technical training and support to end users as required.
- Maintain accurate records of support requests and resolutions using ticketing systems.
- Identify opportunities for process standardization and improvement.
- Stay updated on cybersecurity best practices and ensure compliance in all support activities.
- Work independently and manage multiple tasks effectively under pressure.
- Advanced troubleshooting skills for Windows-based end-user computing.
- Experience with ticketing systems (e.g., ServiceNow).
- Proficiency in Cloud Infrastructure.
- Knowledge of Active Directory (AD), SCCM configuration and customization, DNS, VOIP, and VPN.
- Effective Communication and customer service skills.
- Ability to work collaboratively in a team environment.
- Analytical Thinking and problem-solving abilities.
- Proactive system monitoring and issue detection skills.
- Certifications such as A+, Network+, MCP, or Cisco Certified Network Associate (CCNA).
- Experience in developing and implementing Knowledge Based Engineering(KBE).
- Understanding of Infrastructure Design and hardware/software systems.
- Familiarity with remote troubleshooting techniques.
- Experience with process standardization initiatives.
- Bachelor's degree in computer science, Information Technology, or a related field is preferred.
- 2-5 years of experience in desktop support and network engineering in an enterprise environment.
- Strong understanding of cybersecurity best practices.
- Ability to handle multiple tasks simultaneously and work independently.
If you are a motivated individual with a passion for technology and a commitment to providing excellent support, we encourage you to apply for this exciting opportunity.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Desktop Support/Network Engineer in Bay Village, OH vacancy
- ...Job Title: Desktop Support/Network Engineer Location: Cleveland, Ohio (Day1 Onsite) Years of Experience: 2-5 Years Duration- 3 Months Job Summary: We are seeking a skilled Desktop Support/Network Engineer with a minimum of 2-5 years of experience in an...SuggestedRemote work
- ...professionals across more than 30 countries Job Title: Desktop Support Engineer Location : Atlanta, GA Duration : Long... ...profile data is backed up Configure of IE settings network and printer drives Also check group policies are applied...SuggestedWork experience placementWork at officeLocal areaRemote work
- ...talented and entrepreneurial professionals across more than 30 countries. Role--EUC Desktop Engineer Location--Denver, CO 80202 Job Type-C2C Provide onsite technical support for hardware and software issues Install configure and set up new hardware and...SuggestedLocal area
- Elbit America, Inc. is seeking a Desktop Support Technician Level II in Westlake, Ohio. This role involves maintaining and monitoring end-user workstations and providing various support activities to uphold company standards. The successful candidate will have experience...Suggested
- An IT staffing company is seeking a Desktop Support professional to assist with PC software and hardware issues across various locations including Avon and nearby areas. The candidate must be proficient in Windows and Mac OS, possess strong communication skills, and demonstrate...Suggested
- The Desktop Support Technician Level II is to maintain and monitor end-user workstations and productivity on the local area network while also performing a variety of maintenance, software installation, end-user support, and training tasks to ensure workstations and networks...Contract workTemporary workLocal areaRemote workWorldwideFlexible hoursShift workAfternoon shift
- DataServ Integrations, LLC is looking for a passionate Infrastructure Engineer to support our customers across various environments. The role involves managing wired and wireless networks and implementing security measures. Candidates should ideally have a degree and relevant...
$18 - $23 per hour
...-Saturday - 4 pm -12:30 am. 3rd shift will be Wednesday - Sunday 12 am - 8:30 am. This is a 24/7 Phone support environment. This role is really more "networking support" than a password reset service desk. With it being third shift, most of the technical issues are at...Contract workTemporary workRemote workMonday to FridayShift workNight shiftDay shiftAfternoon shift$18 - $23 per hour
...looking to add to their Service Desk team to help technically support their internal employees as well as those working at their retail... ...a 24/7 Phone support environment. This role is really more "networking support" than a password reset service desk. This team...Contract workTemporary workMonday to FridayShift workDay shiftAfternoon shift- ...looking for a Senior Mainframe Systems Administrator to oversee the engineering, operations, and planning of the mainframe, IBM z/OS operating... ...for the mainframe platform to provide technical expertise and support to infrastructure, applications and third-party teams. Lead...
- ...positions become available. Join DataServ/xFact as an IT Network Design Engineer and play a key role in shaping innovative technology solutions... ...solutions Work on the design, implementation and support of Compute and Infrastructure solutions Develop detailed quotes...Night shiftWeekend work
- ConsultNet Technology Services and Solutions seeks an Azure Cloud Administrator to oversee and enhance the Azure infrastructure environment of the company. This role involves maintaining the infrastructure and ensuring optimal performance. The ideal candidate should have...
- DataServ Integrations, LLC is seeking an IT Network Design Engineer to create innovative technology solutions throughout Ohio. The role involves collaboration with Sales and Engineering teams, focusing on design and implementation of IT systems. The ideal candidate has...Flexible hours
$90k - $143k
...workplace into an environment where smart, ambitious people have the support to reach their fullest potential. When you join Fortune... .... Collaborates with UX Professionals, Product Development Engineers, Product Managers, Quality Assurance groups, and team leads to...Work at officeWork from homeMonday to FridayFlexible hours- DataServ Integrations, LLC in West Dover, Ohio is seeking an IT Network Design Engineer to shape innovative technology solutions. Join a collaborative team that values flexibility and provides opportunities for growth. The ideal candidate will have five years of IT systems...
$40.87 - $57.69 per hour
...Job Title: Embedded Engineer Job Description We are seeking a skilled Embedded Engineer... .... You will develop drivers, board support packages, and application-level firmware... ...to embedded Linux. Familiarity with networking stacks or wireless protocols. Experience...Contract workTemporary workRemote work- A technology solutions company based in Westlake, Ohio, is seeking a skilled full-stack developer proficient in .NET Core and AWS services. The role requires hands-on experience in both front-end and back-end development, as well as familiarity with AI coding tools like...
- A technology solutions firm is seeking a Systems Engineer responsible for engineering and operational support across various platforms. The role involves modernizing and deploying applications while ensuring system stability. Ideal candidates will have extensive experience...
- A technology company based in Ohio is seeking a skilled Full-Stack Developer with experience in .NET Core, AWS, and proficiency in AI tools like GitHub Copilot. Your responsibilities include preparing software for deployment, resolving user issues, and managing projects...
- A leading tech firm in Westlake, Ohio is seeking a skilled full-stack developer with expertise in .NET Core and AWS to enhance software solutions. The role involves managing projects, addressing user inquiries, and utilizing advanced technologies like AI coding assistants...
- A technology company in Westlake, Ohio, is looking for a skilled .NET developer to work on full-stack development. Candidates should have hands-on experience with .NET Core, with knowledge of AWS services including EC2 and Lambda. Familiarity with AI-based coding tools ...
- A leading technology company in Ohio is seeking a highly experienced Principal Software Engineer to lead the modernization of a market-leading equity compensation platform. The role involves defining and implementing service-oriented architecture using REST APIs and modern...
- A technology consulting firm is seeking a Senior Java Full Stack Engineer located in Westlake, Ohio. This role entails designing and developing high-quality enterprise applications using Java/J2EE and Spring Boot. The ideal candidate has over 8 years of experience, particularly...
- A technology firm located in Westlake, TX is seeking a Sr Software Developer to enhance their enterprise technology platform. The ideal candidate will have extensive experience with React, Node.js, and PostgreSQL. Responsibilities include developing scalable applications...Hourly pay
- ...add to their Service Desk team in Westlake, OH, for a 100% phone support role that is technically demanding. The position requires... ...internal employees and retail locations, focusing on POS hardware and network issues. The role shifts to second shift after training, which...Contract workShift workAfternoon shift
- ...Job Description: Job Summary We are seeking a Principal Cloud Engineer with strong experience in cloud technologies and Golang development... ...involves building secure, scalable solutions and platforms to support development teams in their cloud journey. he ideal candidate...Contract work
- A technology solutions provider in Ohio seeks a Full-Stack Developer with strong expertise in .NET Core and cloud services, particularly AWS. The ideal candidate will have hands-on experience in both front-end and back-end development, familiar with AI tools and agile methodologies...
- We are searching for passionate Infrastructure Engineers to join our team of professionals and support our customers across a variety of environments on multiple technologies. Interconnecting Networks and Data Centers with Managed and Monitored Routing and Switching...Work experience placementLocal areaFlexible hoursNight shiftWeekend work
- ...growth and professional excellence. Job Description Key’s IT Service Desk is responsible for providing technical support for all hardware, software and network connectivity issues throughout the Corporate and Retail Key Bank Enterprise. We strive to attain a high first...Permanent employmentFor contractorsRemote work
- ## Description**Job Title:** Technical Support Specialist **Status:** Non-Exempt**Department... ...Director of Technical Services, QA and Engineering Product Management departments* Assist... ...background with computers and networking (Wi-Fi, Ethernet, etc.)* Familiarity with...Work at officeRemote workWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support/Network Engineer. Be the first to apply!

