Digital Loyalty Concierge
Macy's
Macy’s Digital Customer Care Advocate delivers extraordinary hospitality to our most valued customers across phone, chat, and email. You will resolve complex inquiries about orders, loyalty benefits, and Macy’s services, while guiding product discovery and upselling in a luxury, customer-first environment. You’ll work with cross-functional teams to ensure timely, accurate resolutions and maintain a high standard of service. #J-18808-Ljbffr Macy's
Vacancy posted 5 days ago
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