Training Assistant

Job Title

Training Desk Assistant

Job Description

This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end.' The Training Desk Assistant is an entry support level individual contributor that assists in the administration of the Language, Non-Language and Infield Training Departments. They may also be assigned to assist in the coordination of the Training Desk team.

Responsibilities

Reports to supervisor level in the Training department.

Maintains an exceptionally professional and welcoming Training Department atmosphere.

Answers Training related inquiries from MTC employees, ecclesiastical leaders, missionaries and their families, COB employees and others via phone call, email and in person.

Maintains and restocks T4 storage rooms, including training materials and office supplies for area.

Manages room calendars for T3 and T4.

Assists the COB in the maintenance and management of the Church Chat Bot.

Moderates select MTC Social Media pages (Facebook, Instagram) in coordination with page admin.

Collects and organizes comments from teachers regarding missionaries discussed in weekly medical/clinical meetings; provides these confidential comments to Training Directors.

Tracks T3 locker rentals, Department P-Card usage, Campus card usage, and receipts.

Creates and maintains various repositories of information in Google Suite.

Provides training to other desk employees in bi-monthly team meetings.

Reviews Report 131, daily, for incoming missionaries and report issues to impacted groups.

Takes minutes for Training Directors and Managers in various department meetings.

Organizes workflow and project status using project management software (Asana, Monday.com).

Supports training departments with interviewing process, teacher information and area logistics and special ad hoc projects, upon request.

Serves early arrival districts by giving tours of the MTC, introduction to Preach My Gospel and occasionally other activities welcoming them to the MTC, as needed.

May include other temporary assigned duties at the MTC (e.g. assisting with Mission Leadership Seminar).

May be assigned additional lead responsibilities:

Assists in the supervision of training desk team, including interviewing, hiring, onboarding, and performance measurement.

Assists in liaising with staff at various levels in all departments across the MTC.

Attends meetings in absence of Supv, Training Operations Coordinator.

Assists in coordinating materials for Training Supervisors, Missionaries and Teachers.

Assists in providing support to Managers of Training and Sr Managers of Training as requested.

Qualifications

Required:

Working knowledge of Microsoft Office applications and Google Suite.

Able to work with tact, respect, diplomacy and effectiveness in coordinating with multiple supervisors as well as other MTC staff.

Able to work effectively independently.

Exceptional critical thinking.

Excellent interpersonal, public relations and prioritizing skills are needed.

Self-motivated and able to work well under pressure, on own initiative.

Strong organizational skills.

Must be able to work 15-20 hours per week.

To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.

Preferred:

A high degree of personal organization and self-management.

1 year of experience with MS office applications, including Word, Excel, and Outlook.

Manage complex and highly confidential information.

Excellent social skills, able to operate with diplomacy, tact, and empathy.

Ability to manage multiple tasks and achieve deadlines under pressure.

Working knowledge of project management software (Asana, Clickup, Monday.com).

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings giving Church members places to worship, teach, learn, and receive sacred ordinancesour employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.