Director, AI Customer Experience & Engagement
Nscale
Nscale is hiring a Director of Customer Experience and Engagement to build and lead the CX organization, ensuring customers realize value from the AI platform. You will own strategy, operating model, and execution across onboarding, production adoption, and expansion, working with customers through the full AI lifecycle. The role requires strong customer judgment, deep technical understanding, and the ability to influence product priorities while advising executives on retention and health. #J-18808-Ljbffr Nscale
$115k - $165k
...execution and operations with a customer-first mindset for bold... ...deliver cloud, data and customer experience solutions. Our partnerships with... ...Ready to join us?The Senior Engagement Manager (SEM) is a delivery... ...of Artificial Intelligence (AI): We may use Artificial Intelligence...SuggestedPermanent employmentFull timeTemporary workRemote work$123.1k - $186.3k
To get the best candidate experience, please consider applying for a maximum... ...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition... ...challenges.Increase customer engagement with products and services and...SuggestedFull timeWork at officeFlexible hours3 days per week$170k - $256k
Director Customer Experience and Engagement Houston; New York; San Francisco; Seattle About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI...SuggestedFlexible hours$246.8k - $333.9k
...account team for a frontier AI model lab and one of Amazon's... ...that touches thousands of joint customers worldwide. This role... ...platforms to ensure the customer experience matches the strategic importance... ...through proactive engagement Build and Scale the Team Lead...SuggestedContract workLocal areaWorldwideFlexible hours- ...community organization in Seattle is seeking a Member Engagement Supervisor to lead the member engagement staff and... ...operations. The ideal candidate will possess strong customer service skills, supervisory experience, and the ability to connect with members. This role...SuggestedHourly pay
- Google is seeking an Engagement Manager to lead end-to-end experience for Google's Ads clients. You will act as a trusted technical and product advisor, aligning... ...The role requires 8+ years in project management or customer-facing roles, a Bachelor's degree, and strong...
$104k - $143k
...Secure Every Identity, from AI to Human Identity is the key... ...distance to make Auth0 by Okta's customers and support teams successful.... ...betterment of the customer experience. Job Duties and Responsibilities... ...ownership of training and engagement of staff involved, including...Work at officeLocal areaWorldwideFlexible hours- Talkdesk2 is seeking a Vice President, Customer Experience to drive a unified customer experience model in North America... ...leading a consolidated team and championing AI-powered solutions to enhance customer engagement. The ideal candidate has 15+ years of experience...
$130k - $200k
...in critical industries through AI transformation. We specialize... ...Role We are seeking a Solutions Engagement Manager — a technical,... ...program, and/or product management experience leading technology initiatives with mid- to large-size customers. Hands-on experience working...Temporary workRelocation2 days per week3 days per week- Fluidstack in Seattle seeks a public affairs professional to lead external engagement for frontier compute projects. You will build coalitions, represent the company at hearings, and translate complex infrastructure into clear narratives for city officials, utilities,...
$144.79k - $217.19k
...wood products industry by modernizing the customer experience. We are creating a connected customer 3... ..., while using technologies such as AI and machine learning to modernize the landscape... ...Ability to operate strategically while engaging in initiative and process details as...Full timeTemporary workLive in$99.4k - $186.3k
To get the best candidate experience, please consider applying for a maximum... ...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition... ...challenges.Increase customer engagement with products and services and...Full timeWork at officeFlexible hours3 days per week$82.7k - $140k
...Amazon's retail platform. As a Senior Customer Success Manager, you'll independently manage... ...products and positive customer experience• Provide actionable recommendations to... ...satisfaction with Amazon, fostering greater engagement and investment• Build sustainable, efficient...Flexible hours$128k - $252.5k
...Summary Our Deloitte Customer team empowers organizations to... ...advanced analytics, Generative AI, transformative technologies,... .... We can enhance customer experiences and drive sustained growth and... ...and deliver high-leverage live engagements and lead technical activation...Local area$123.1k - $186.3k
To get the best candidate experience, please consider applying for a maximum... ...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition... ..., helping them optimize customer engagement and operational efficiency across...Full timeWork at officeFlexible hours3 days per week$132.89k - $166.11k
...control spend effortlessly. Brex’s AI-native automation and world-... ...and accounting tasks for customers so they can focus on what... ...usage insights, stakeholder engagement, and cross-functional collaboration... ...deliver a seamless customer experience and advocate for product...Work at officeRemote workWork from home$123.1k - $186.3k
To get the best candidate experience, please consider applying for a maximum... ...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition... ...challenges.Increase customer engagement with products and services and...Full timeWork at officeLocal areaFlexible hours3 days per week$184.9k - $250.2k
As part of the Amazon Connect Agentic Customer Experience (ACX) organization, we have a vision to provide business applications, leveraging... ...and easy to use.Our team is building Amazon Connect Engagement Experience, an AI-powered solution within Amazon Connect that helps...WorldwideFlexible hours$250k - $338.2k
...Solutions team within Amazon Customer Service, as Director, Data Science. In this... ...customer-facing automation AI-enabled channels - as a single... ...measures the value of experiences across customers, associates... ...between AI and human engagement continues to evolve.We are...Flexible hoursShift work$152.2k - $205.9k
As part of the AWS Applied AI Solutions organization, our vision... ...leveraging Amazon's unique experience and expertise, that are used... ...accomplish this by accelerating our customers' success through delivery of... ...into a unified customer engagement application that seamlessly...WorldwideFlexible hours$56.1k - $77.2k
...Renaissance's solutions help educators analyze, customize, and plan personalized learning paths... ...matters-creating energizing learning experiences in the classroom. Our fiercely... ...Deploy many communication strategies to engage customers and engage Lead customer strategies...For contractorsLocal areaRemote workWorldwideWork visaFlexible hours- ...Customer Success Manager We're looking for a Customer Success Manager... ...Success. Prior recruiting experience is helpful, but not required;... ..., playbooks, and customer engagement best practices. Humanly is... ...modernize how they hire, leverage AI responsibly, and achieve...Flexible hours
$60k - $70k
...businesses communicate with their customers, but the value of a call... ...businesses create trusted calling experiences that benefit both sides of... ...insights, customer engagement, and voice security capabilities... ...month walking the long way. AI is changing this job faster than...Work at officeWork from homeFlexible hours$104k - $183k
...Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration... ...customer success strategy, executive engagement, customer experience, and cross-...Work from homeWorldwideFlexible hours$140.8k - $176k
...Senior Technical Account Manager, AI/MLDive in and do the best... ...-Term Relationships With Our Customers That Help Grow And Scale... ...that will greatly improve user experience and contribute to DigitalOcean... ...coursework.Proactive Customer Engagement & Growth: Manage and maintain...Local areaRemote workFlexible hours$185k - $215k
...Overview CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers,... ...025. Learn more at What You’ll Do The Customer Experience (CX) Organization at CoreWeave is... ...assessment, and internal/external stakeholder engagement to ensure successful outcomes. Engage...Permanent employmentTemporary workCasual workWork at officeFlexible hours- Grid is seeking a Head of Customer Experience & AI Operations to shape the future of customer support by leveraging AI, automation, data, and operational excellence. You will design AI-powered workflows, lead a team of specialists, and partner with product and engineering...
- onXmaps, Inc. is seeking a Director of Customer Experience to lead and elevate a 40-person CX organization as a strategic product differentiator while... ..., strategy, and customer insight, with emphasis on AI-enabled workflows, platform selection, and cross-functional...
$115.6k - $160k
Amazon’s Customer Trust External Relations organization is looking for a Global Brand Engagement program manager. In this role, you will be an integral part of the team leading... ...-paced environment, and has demonstrated experience in developing and implementing brand...Flexible hours$135k - $172.5k
...are uniting human teams with AI agents. By orchestrating the... ...Smartsheet is seeking a Principal Customer Success Manager who will... ...The role requires extensive experience in SaaS Customer Success, strong... ...at scale, with a focus and engagement, enablement and adoption.Understand...Full timeTemporary workLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, AI Customer Experience & Engagement. Be the first to apply!
- insurance customer service manager Seattle, WA
- director customer care Seattle, WA
- senior manager customer operations Seattle, WA
- csm Seattle, WA
- senior manager customer experience Seattle, WA
- director customer operations Seattle, WA
- customer service supervisor Seattle, WA
- customer service executive Seattle, WA
- bilingual customer service manager Seattle, WA
- manager customer experience Seattle, WA

