Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE -
VOICE, PROFESSIONALISM & PRECISION
If people understand you the first time ... we need you.
This isn't just answering phones.
This is being the voice customers trust and the person who keeps everything moving.
If you have clear communication, strong listening skills, and a professional presence, this is your opportunity to step into a role where those skills actually matter.


The Role
You'll be the front line of communication, working with customers across the country to ensure orders are accurate, processed quickly, and handled with care.
You'll also support internal teams and sales reps-keeping everything aligned, updated, and running smoothly.


What You'll Do
• H andle a high volume of calls (120-150 daily) with professionalism and clarity
• Take and process orders via phone, email, and other channels
• Provide accurate pricing, product, and delivery information
• Monitor orders and ensure timely shipping (24-48 hours)
• Resolve customer issues with patience and confidence
• Communicate with internal departments to keep orders on track
• Convert measurements and pricing (training provided)
What We're REALLY Looking For
• C lear, confident speaking voice (customers must understand you easily)
• Strong active listening skills - you don't just hear, you understand
• Professional phone presence - calm, patient, and solutions-focused
• Ability to think on your feet and solve problems quickly
• Basic math skills and attention to detail
• Typing speed of 30+ WPM - Typing Test Required


This is entry-level, but it's not for average performers.
We need someone who can handle volume, communicate clearly, and stay sharp.


Schedule & Pay
• F ull-Time | Monday-Friday 8:00 AM - 5:00 PM (On-Site)
• Temp-to-Hire Opportunity
• $15.48/hr
Benefits
• H ealth, Dental, Vision
• 401(k) + Match
• PTO
• On-the-job training
• Flexible scheduling options
Why This Role Stands Out
• Y ou're not just answering calls - you're solving problems and building trust
• Fast-paced environment that keeps your day moving
• Opportunity to grow into more advanced roles
• Team that values communication, professionalism, and reliability


If you're someone people naturally trust on the phone ...
If you can stay calm, clear, and helpful no matter what comes your way ...
Apply now at
WE'RE INTERVIEWING IMMEDIATELY.

Our Commitment to Fair Hiring:

HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions.


We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, Snelling, and TradeCorp. Recognized by SIA as one of the "Largest Staffing Firms" and "Fastest Growing Staffing Firms," we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact [email protected] .