In Room Dining Server (Room Service)

In-Room Dining Server

Welcome to TOWER23 HotelSan Diego's only luxury lifestyle hotel on the beach. Named after the nearby lifeguard tower on Pacific Beach, TOWER23 blends sleek, modern design with laid-back coastal energy. Just minutes from La Jolla, downtown, and major San Diego attractions, our hotel offers an elevated stay with unforgettable service.

At our hotel, it all starts with you - our team of passionate professionals who create a seamless and memorable guest experience from the very first "hello."

We are seeking a part-time In-Room Dining Server at TOWER23 Hotel. This person will deliver exceptional, personalized dining experiences directly to our guests' roomsbringing hospitality to life in one of San Diego's most iconic beachfront settings.

What You'll Do

In this role, you will:

• Provide attentive, friendly, and efficient service to all guests
• Take, prepare, and deliver food, beverage, and amenity orders to guest rooms
• Ensure each guest interaction exceeds expectations
• Confidently communicate over the phone and in person
• Maintain thorough knowledge of menus, specials, and promotions
• Upsell food, beverages, and amenities to enhance the guest experience
• Accurately handle POS transactions, payments, and end-of-shift reporting
• Follow all safety, sanitation, and responsible alcohol service standards
• Maintain cleanliness of IRD areas, kitchen spaces, and guest hallways
• Execute opening/closing duties and side work according to established procedures
• Work collaboratively with team members and communicate effectively with leadership

What We're Looking For

We're seeking a service-driven professional who thrives in a fast-paced, high-volume boutique hotel environment and takes pride in delivering memorable guest experiences.

Ideal candidates will have:

• Previous food & beverage experience (serving experience preferred)
• Strong communication and guest service skills
• Experience with POS systems and cash handling
• Excellent organization and attention to detail
• A proactive, self-motivated work style with a sense of urgency
• The ability to multitask and remain composed in a high-traffic environment
• A team-oriented mindset with the ability to work independently

Additional Requirements

• Availability to work nights, weekends, and holidays
• Responsible Beverage Service and Food Handler certifications (or the ability to obtain them after hire with company support)

Why You'll Love Working Here

• Competitive Pay: $19.00/hour plus tips
• Paid sick time after 90 days
• Calsavers Retirement Plan
• Flexible scheduling
• Access to the Employee Assistance Program (EAP)
• Employee discounts across Eat.Drink.Sleep properties in San Diego, Chula Vista, Catalina Island, Bakersfield, and Lake Havasu City

If this sounds like you, we want to hear from you! Complete the application form and submit your resume and availability to join our team at TOWER23 Hotel.

TOWER23 Hotel is San Diego's only luxury, lifestyle hotel on the beach. TOWER23 Hotel derives its name from lifeguard tower 23 positioned on Pacific Beach by the hotel. The exclusive resort community of La Jolla is just north of the hotel, while downtown San Diego, the airport, major business centers and popular area attractions are just minutes away. San Diego's vibrant beach life sets the stage for TOWER23's distinctive architecture and style.

Our Company prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.