Quality Management Coordinator

Job Title: Quality Management Coordinator Job Location : New York, NY 10004 Job Duration : 3 months (with possible extension) Shift : Monday–Friday | 8:00 AM – 4:30 PM Pay Rate: $30/hr - $35/hr Required: Minimum of 3 years’ experience providing successful oversight and leadership of quality initiatives in a dynamic healthcare setting. Preferred: 2 years’ experience in a care coordination/management setting supporting patients managing multiple chronic health conditions and complex social needs preferred. Job Description: Quality Management Coordinator will support the Quality Management Team through the offboarding process of external care management agencies. This will involve the quality review and evaluation of care coordination (CC) records and completion of CC chart audit activities, tracking of corrective action, and support the processing of case status changes in the Electronic Medical Record (EMR) for our external agency partners. Responsibilities: Provide support to the Quality Management team by attending offboarding meetings and managing the offboarding tracking grid. Chart Audits: Assess the quality and Product of care coordination services and documentation in the Epic electronic medical record system using the Health Home’s chart audit tool for the offboarding process and beyond. Maintain accurate tracking and records of completed reviews and their outcomes. Conduct outreach and follow-up services via telephone and track any findings from chart audits to completion. Review, approve, and process status changes for case closures for external care management agencies in the EMR. Education: Bachelor’s degree required. Master’s degree preferred. Skills: Health Home policies and procedures. Quality Assurance models and practices. COMPUTER PROGRAMS/SOFTWARE OPERATED. Highly proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). Fluent in Epic electronic medical record system navigation, documentation, and reporting.