Mental Health Technician

Mental Health Technician Opportunity:

The Mental Health Technician supports youth and adults in Community Treatment programs by helping them build skills, manage symptoms, and work toward greater independence. Services are provided in a variety of settings, including homes, schools, clinics, and the community. This role focuses on promoting safety, daily living skills, and community involvement. The Mental Health Technician may also provide support during crises, lead group activities, assist with medication monitoring, and work closely with a team to ensure individuals receive coordinated, effective care.

What You’ll Get:

• The starting pay range for this role is $19.40 -$21.13 based on education and experience.
• This job is a full-time, in person position, usually working weekday business hours.
• PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, employee assistance program, newly updated facility, and more.
• As a full-time employee of NCHC, you are eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 7.2% and NCHC will match this at 100% each pay period!

What You Bring:

Required:

• High School diploma or equivalent required.
• More than 1 year of experience in behavioral health, healthcare, or a closely related field.
• Completed 30 hours of psychosocial rehabilitation training within the past two years or has the ability to complete it within 90 days of hire.
• Valid unrestricted Wisconsin driver’s license and use of a personal car.

Preferred:

• Associate’s degree in Human Services or closely related field.
• Valid Wisconsin CNA certification
• More than 2 years of experience working with individuals with mental health or substance use diagnoses.

In evaluating candidates for this position, North Central Health Care may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.


What a Mental Health Technician does at NCHC:

• Provide side-by-side support to consumers in community and home environments to promote independence and recovery.
• Assist with activities of daily living (ADLs), budgeting, hygiene, household routines, and other skill-building tasks that support continued community living.
• Support consumers in recognizing, managing, and reporting mental health or substance-use symptoms to ensure safety.
• Deliver crisis intervention and de-escalation support as needed.

• Provide psychosocial rehabilitation interventions as outlined in individual recovery plans.
• Participate in service planning by offering updates, observations, and input regarding consumer progress and needs.
• Work in a strength-based, trauma-informed, person-centered manner consistent with Community Treatment philosophy and best practices.

• Plan, prepare, and facilitate youth and adult psychoeducational groups, including scheduling, activities, materials, and snacks.
• Develop or adapt group curricula to support skill development, socialization, and wellness.

• Provide safe medication observation and monitoring according to program protocols, ensuring appropriate documentation and follow-through.

• Support consumers by attending appointments, groups, and other program-related activities using personal or agency vehicles.
• Maintain mileage logs, monitor fuel/vehicle needs, and communicate maintenance or safety concerns.

• Complete timely, accurate documentation in compliance with Community Treatment standards, agency policy, and regulatory requirements.
• Utilize Cerner, Microsoft Office, Outlook, and other technology for documentation, communication, and scheduling.
• Participate in staff meetings, clinical meetings, and operational updates.

• Communicate progress, concerns, or changes in consumer status to Service Facilitators, therapists, nurses, and other team members.
• Participate in school-based meetings, home visits, virtual meetings, and multidisciplinary case reviews.
• Serve as a positive role model for consumers and maintain effective working relationships with staff, families, school personnel, and community partners.

• Perform other related duties as required.

Working Environment and Physical Requirements

• Work is performed in homes, schools, community locations and office settings.
• Exposure to individuals who may be irritated, agitated or occasionally hostile.
• Moderate exposure to physical hazards.
• May encounter weather-related challenges during community work and travel.
• Frequent travel within the county and community-based work.
• Occasional exposure to bodily fluids or communicable diseases during consumer care.
• Navigates a wide range of home environments, some of which may include limited space, varying levels of cleanliness, insect activity, and unfamiliar or unpredictable conditions.

Who We Are:

Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon. NCHC employs more than 600 professionals in diverse roles across a variety of care and work environments. We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at to learn more.

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.