Regional Director of Operations

Position Overview TerraBella Senior Living is seeking a Regional Director of Operations. The role supports, leads, and directs communities to operational and financial success, ensuring resident satisfaction, care delivery, occupancy, and revenue goals. Responsibilities Manages the organization’s operations by directing and coordinating activities consistent with established goals, objectives, and policies of TerraBella Senior Living. Communicates a clear, resident focused vision to communities Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community specific and organization wide goals Develops plan to meet NOI expectations with each Executive Director Ensures budgeted revenue is achieved or exceeded by maximizing occupancy Develops and executes plans to increase occupancy Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies Manages Regional Director of Resident Care. Responsible for ensuring compliance with state and federal guidelines and standards of care are followed. Maintains strong knowledge of competition Performs above duties by being a visible presence in the communities Generally, spends four days per week at the various communities. Remainder of work is regularly performed from the corporate office Other duties as assigned Supervisory Responsibilities Oversee and/or manage efforts related to recruitment, hiring, employee relations and separations of Community Leaders in accordance with policy. Responsible for oversight of Community Executive Directors, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget within the Region. Responsible for oversight and direction of Directors of Resident Care. Responsible for delegating authority, responsibility and accountability to the responsible leader. Lead the Regional team in support of the mission and values of the organization in accordance with community values. Demonstrate an attitude of teamwork when interacting with Community Team Members; take ownership of job responsibilities through prompt and appropriate follow‑up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or Community Team Members in a proactive fashion. Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within Region. Qualifications A minimum of a Bachelor’s degree in a related field A minimum of five years’ experience in a Senior Living leadership role that includes Sales/Operations responsibilities Benefits For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness‑related benefits, and additional support through our Employee Assistance Program (EAP). Equal Opportunity We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V Regulatory Compliance & Background Screening Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state‑mandated and/or federally required background screenings, which may include criminal history checks, fingerprint‑based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state‑specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, visit #J-18808-Ljbffr