Head of Auto Commercial Analytics-Executive Director

Job Description

Chase Auto is a leading provider of auto financing to dealers, consumers, and manufacturers, with a portfolio of more than ＄80 billion in assets and relationships across 75% of U.S. franchised automotive dealers. The Commercial Solutions group delivers a full suite of commercial banking solutions for auto dealers, including Treasury Services, floorplan, real estate and acquisition financing, liquidity management, and other banking solutions. In this role, you’ll shape the analytics strategy that helps us deepen dealer relationships, improve sales effectiveness, and identify new commercial growth opportunities. You’ll partner with senior leaders across Product, Technology, Sales, Finance, Risk, and Data to deliver scalable capabilities and actionable insights. If you enjoy building high-performing teams and translating complex data into clear business decisions, this is a high-impact leadership opportunity.

As the Head of Commercial Solutions Analytics in Chase Auto Commercial Solutions, you will lead the analytics strategy that drives data-driven decision-making across dealer acquisition, relationship deepening, commercial lending opportunities, sales effectiveness, portfolio performance, and strategic growth initiatives. You’ll partner closely with Commercial Solutions executives and cross-functional teams to identify opportunities, build analytical capabilities, and deliver insights that improve dealer engagement and strengthen our competitive position. You’ll lead a team of data scientists and quantitative analysts, translating complex data into actionable strategies while building scalable analytics that support our modernization agenda.

Job responsibilities 

• Define and execute the analytics and artificial intelligence strategy for Auto Commercial Solutions, leveraging advanced analytics, machine learning, generative artificial intelligence, and automation to drive growth, efficiency, and competitive advantage
• Partner with Commercial Solutions leadership to support dealer acquisition, relationship deepening, portfolio optimization, sales effectiveness, and commercial growth initiatives
• Lead the development of analytical solutions and insights that inform dealer strategy, market opportunity assessment, customer segmentation, profitability, and competitive positioning
• Drive the adoption of artificial intelligence-enabled capabilities, modern analytics, and data products that improve decision-making and business outcomes
• Partner with Product, Technology, Data, Risk, and Finance teams to deliver scalable analytics solutions and influence strategic priorities across the business
• Establish performance measurement, experimentation, and governance frameworks to ensure analytical rigor, responsible artificial intelligence practices, and measurable business impact
• Serve as a trusted advisor to executive leadership by translating complex analytical insights into actionable business recommendations
• Lead, mentor, and develop a high-performing organization of analytics leaders, data scientists, and analysts while fostering a culture of innovation, collaboration, and continuous improvement

Required qualifications, capabilities, and skills 

• Bachelor’s degree in a quantitative discipline such as data science, statistics, mathematics, economics, engineering, or computer science
• 12+ years of experience in analytics, data science, quantitative modeling, strategy, or business intelligence, including significant leadership experience
• Demonstrated experience leading and developing large analytics organizations and delivering measurable business outcomes
• Strong expertise in machine learning, predictive analytics, and advanced analytical methodologies
• Experience leveraging generative artificial intelligence and automation to solve complex business problems
• Ability to influence senior executives and lead cross-functional initiatives across business, product, technology, risk, finance, and operations teams
• Experience prioritizing and managing a broad portfolio of analytical work across multiple business domains
• Proficiency in modern analytics technologies including Python, SQL, Snowflake, Databricks, and cloud-based data platforms
• Exceptional communication skills with the ability to translate complex analytics into clear, actionable business recommendations

Preferred qualifications, capabilities, and skills 

• Master’s degree or PhD in a quantitative discipline such as data science, statistics, mathematics, economics, engineering, or computer science
• Experience in automotive finance, dealer services, commercial banking, floorplan lending, or related financial services businesses
• Strong understanding of dealer operations, commercial lending products, customer segmentation, profitability analytics, and growth strategy
• Experience supporting dealer prospecting, competitive intelligence, market opportunity identification, and sales effectiveness initiatives
• Experience deploying artificial intelligence-enabled analytics solutions that improve customer engagement, relationship management, or business performance
• Familiarity with Salesforce, customer relationship management analytics, data governance, machine learning operations, model monitoring, and scalable data products
• Experience leading enterprise analytics transformations, self-service capabilities, and modernization initiatives, including product-centric delivery approaches

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.