Branch Manager

Job Description

Job Description

Branch Manager

As a part of Consolidated Supply Co., a leading Pacific Northwest plumbing, hydronic heating, and water works wholesale distributor, our Branch Managers are the leaders of their local business. They bring together sales leadership, operational expertise, financial accountability, and people development to create an exceptional experience for both our customers and employees.

Family owned and operated since 1928, Consolidated Supply Co. has built our reputation on relationships, service, and doing what’s right for our customers. With locations throughout Oregon, Washington, and Idaho, our Branch Managers have a direct impact on the success of their branch and the customers and communities we serve.

Job Description

As a Branch Manager (BM), you will have overall responsibility for the performance of your branch, including sales, operations, customer service, profitability, safety, and team development. You will lead from the front; spending time in the branch, working alongside your team, building relationships with customers, and staying connected to the day-to-day business.

The Branch Manager sets the tone for the branch. You will establish clear expectations, coach and develop employees, recognize strong performance, address issues when they arise, and hold the team accountable for delivering on our commitments. You will also partner closely with senior leadership and other departments across the company to execute business strategies, identify opportunities for growth, and ensure the branch is aligned with overall company goals.

The successful Branch Manager is a strong business leader who understands that sales and operations go hand in hand. You will be expected to grow the business, strengthen customer relationships, develop a high-performing team, manage expenses and profitability, and ensure the branch operates safely and efficiently.

Qualifications

• Proven leadership experience with responsibility for sales, operations, customer service, and overall business performance.
• Strong business acumen with experience managing sales growth, profitability, expenses, and other key performance indicators.
• Demonstrated ability to lead and develop high-performing sales and operations teams through coaching, accountability, and clear expectations.
• Experience managing both sales and warehouse operations, preferably within wholesale distribution, plumbing, water works, hydronics, or a related industry.
• Strong customer relationship skills with a demonstrated ability to build trust, retain key customers, and identify opportunities to grow the business.
• Excellent communication, problem-solving, analytical, and decision-making skills, with the ability to effectively navigate complex customer and employee situations.
• Demonstrated ability to balance customer needs, employee needs, and business objectives while making sound decisions.
• Strong organizational and planning skills with the ability to manage competing priorities in a fast-paced branch environment.
• Experience partnering with senior leadership and cross-functional teams to execute company initiatives and achieve business goals.
• Strong proficiency with Windows-based software and the ability to effectively navigate business systems, including Microsoft Excel and Word.
• Post-high school education strongly preferred; a bachelor's degree and/or 3–5 years of experience in operations or sales management within a plumbing, water works, hydronics, or related wholesale distribution environment is required.
• Ability to work the branch's scheduled hours, including occasional evenings and weekends as business needs require.

What We Offer

• Competitive Pay
• Retirement Savings Plan with Company Matching and Profit Sharing
• Medical, Dental, Vision, and Life Insurance
• Long-Term Disability
• Paid Holidays and Vacation
• Career Advancement Opportunities
• Employee Recognition Programs