Bilingual Experienced Medical Front Desk
Nova Spine Center
Job Description
Job Description
Bilingual Front Desk Medical Receptionist – Busy Spine Surgery Practice
Location: Northern Virginia (Sterling / Annandale)
Position Type: Full-Time
About Us
We are a fast-paced, patient-centered spine surgery practice committed to delivering exceptional care and service. Our team specializes in orthopedic and spine care and works closely with patients, providers, and referral sources to ensure a seamless experience from check-in through follow-up.
Position Summary
We are seeking an experienced Bilingual (Spanish) Front Desk Medical Receptionist who thrives in a high-volume environment. This role is critical to creating a professional, efficient, and welcoming atmosphere for our patients.
Key Responsibilities
- Greet and check in patients in a courteous and professional manner
- Verify patient demographics, insurance, and required documentation
- Manage incoming calls, scheduling, and appointment confirmations
- Collect copays, balances, and maintain accurate payment records
- Ensure all intake forms and authorizations are completed prior to visits
- Coordinate with clinical staff, providers, and billing department
- Maintain confidentiality in compliance with HIPAA regulations
- Manage high patient volume while maintaining accuracy and efficiency
Qualifications
- Minimum 2+ years front desk experience in a medical office (required)
- Experience in orthopedic, spine, or surgical practice (preferred)
- Strong knowledge of insurance verification and patient registration workflows
- Experience with EMR systems (Modmed preferred)
- Excellent communication and customer service skills
- Ability to multitask and remain organized in a fast-paced setting
- Reliable, punctual, and detail-oriented
- Bilingual (Spanish)
Compensation & Benefits
- Competitive hourly rate (based on experience)
- Health, dental, and vision benefits
- Paid time off and holidays
- Opportunity to grow within a specialized surgical practice
Why Join Our Team
- Work alongside experienced spine specialists
- Fast-paced, team-oriented environment
- Strong leadership and structured workflows
- Opportunity to make a meaningful impact in patient care
Apply Today
If you are a motivated and experienced medical front desk professional looking to join a dynamic surgical practice, we encourage you to apply.
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