Assistant Manager(01646) - 2003 S Garrison

Assistant Manager - 2003 S Garrison

Are you a natural leader ready to take the next step in your career? We're looking for an Assistant Manager to join our team at our Pittsburgh, United States location (2003 S Garrison). In this role, you'll be the driving force behind daily operations, leading a dedicated team while ensuring exceptional customer experiences and operational excellence. If you're organized, detail-oriented, and passionate about motivating others to achieve their best, we want to hear from you!

Lead, supervise, and mentor team members to ensure they meet performance standards and company policies

Oversee all cost controls, inventory management, and cash handling procedures during your shift

Maintain strict adherence to all company policies and procedures, setting the example for your team

Manage staffing schedules, ensuring adequate coverage and team member availability

Monitor and maintain store cleanliness, food safety standards, and adherence to brand image guidelines

Process and manage paperwork, including inventory reports, financial records, and performance documentation

Deliver exceptional customer service and resolve customer concerns with empathy and professionalism

Analyze operational data and make data-driven decisions to improve profitability and efficiency

Coordinate marketing initiatives and promotional activities to drive sales and customer engagement

Ensure punctuality and attendance accountability for all team members

Train and develop team members on equipment operation, food preparation, and customer service protocols

Manage food inventory, ordering, and storage to minimize waste and control costs

Work collaboratively with upper management to implement new programs and achieve organizational goals

Adapt quickly to changing priorities and handle multiple responsibilities simultaneously under pressure

Qualifications

**Required Skills:**

Strong leadership and team management abilities

Proficiency in cost control, inventory management, and cash handling

Excellent mathematical skills for accurate calculations and financial management

Outstanding verbal and written communication skills

Ability to multitask and prioritize effectively in a fast-paced environment

Proficiency with computer systems and point-of-sale technology

Sound judgment and decisive decision-making capabilities

Strong organizational and time management skills

Ability to work under pressure while maintaining quality standards

Conflict resolution and problem-solving expertise

Customer service excellence and interpersonal skills

Attention to detail and analytical mindset

**Required Experience:**

Minimum 1-2 years of supervisory or team leadership experience

Previous retail or food service operations experience

Demonstrated experience with cash handling and financial accountability

Experience managing and motivating diverse teams

**Preferred Skills:**

Performance management and employee coaching experience

Experience with scheduling software and workforce management tools

Knowledge of food safety and health code compliance

Marketing and promotional campaign experience

Experience in a fast-casual or quick-service restaurant environment

**Preferred Experience:**

Previous experience in a similar assistant manager or supervisory role

Background in training and developing team members

Experience with inventory management systems

**Education:**

High school diploma or equivalent (GED)

Relevant management certification or coursework is a plus

**Personal Attributes:**

Reliable, punctual, and committed to accountability

Resilient and adaptable to changing business needs

Empathetic and supportive approach to team leadership

Transparent communicator with strong interpersonal skills

Visionary thinker who can identify opportunities for improvement

Inclusive mindset that values diverse perspectives and contributions

Flexible and willing to work varied shifts as needed

Motivated by achieving goals and driving team success

Additional Information

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer. Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.