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Public Comment & CX Program Leader

HDR

HDR is seeking a Customer Relations & Comment Management Program Manager to design, implement, and manage a scalable public comment response program for infrastructure projects across North America. You will develop response protocols, governance, QA, and CRM workflows while working with project coordinators and subject matter experts. The ideal candidate has a strong background in customer experience, contact center operations, and stakeholder response programs, with experience in Zoho CRM and #J-18808-Ljbffr HDR

Vacancy posted 5 days ago
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