CUSTOMER SERVICE REPRESENTATIVE

Job Description

Job Description

FAMILY-OWNED 3 RD GENERATION COMPANY SEEKING A
CUSTOMER SERVICE REPRESENTATIVE - We offer a MONDAY-FRIDAY WORK WEEK, NO WEEKENDS!!
PAY: HOURLY NEGOTIABLE DOE -  SPANISH A +

PAID TIME OFF & Holiday Pay
401K with company matching
Medical, Dental, Vision & Life Insurance Benefits

Responsibilities:
Provide information about the products and services to clients
Work with Customer on setting up their insurance claim
Manage customers appointment and scheduling based on data entered on
internal CRM software
Handle customer inquiries and complaints
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Sales Support

Qualifications:
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Job Type: Full-time
Benefits offered
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Ability to commute/relocate: SARASOTA, FL: Reliably commute or planning to
relocate before starting work (Preferred)
We comply with all applicable laws regarding background checks and will provide additional details during the hiring process

Equal opportunity employer
Military veterans are encouraged to apply, we appreciate your Service!
We comply with all applicable laws regarding background checks and will provide additional details during the hiring process
Job Type: Full-time