Workforce Operations Coordinator

Workforce Operations CoordinatorHybrid • Cumberland Family Medical Center Annex - Russell Springs, KY 42642OverviewPosition Type: Full Time Category: Human ResourcesDescriptionWorkforce Operations CoordinatorCumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing patient experience and improving productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.Duties and Responsibilities:Maintains all matters of HR and personnel in strict confidencePerforms customer service functions by answering employee requests and questions; refers escalated issues to Director of Human ResourcesVerifies documentation I-9 and maintains information.Submits online investigation requests and assists with new employee background checks.Updates HRIS with employee change requests and processes paperwork.Assists with processing of terminations.Assists with the preparation of the performance review forms.Assists HR Director with various research projects and/or special projects.Assists with recruitment and interview process.Schedules meetings and interviews as requested by HR Director.Makes photocopies, faxes documents and performs other clerical functions.Files papers and documents into appropriate employee files.Assists or prepares correspondence.Prepares new employee files.Processes mail.Other duties as assigned.QualificationsCompetency:To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfullyInterpersonal Skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.Quality control demonstrates accuracy and thoroughness and monitors your own work to ensure quality.Adaptability, the individual adapts to changes in the work environment, manages competing demands and can deal with frequent changes, delays or unexpected events.Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.Safety and security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.Schedule Requirements:Full-time position, 5 days per week, 3 days in office (60%), 2 days hybrid (40%).Work schedules are set at the discretion of CFMC and may be adjusted at any time based on the operational needs of the organization.Benefits: Health, Vision, Dental, Life, STD, LTD, 401K, PTO, and Holidays