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Dispatcher/CSR

Service Air

Orange Beach, AL

Essential Job Duties:

  • Maintaining the daily schedule for both service techs and installation teams
  • Answering incoming calls Booking jobs for service department
  • Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast-paced environment with strong teamwork environment High typing and multitasking skills required

Requirements & Qualifications:

  • 1-3 years related experience and/or training in customer service, dispatching or project management, or equivalent combination of education and experience
  • Proactive & accountable Self-motivated, fast learner and highly organized multi-tasker with attention to detail
  • Excellent communication and customer service skills especially under pressure
  • Familiarity with Service Titan and HVAC dispatching is ideal (will train for right person)
  • Team player who is a self-starter and able to learn independently
  • Confident in utilizing and learning new software programs
  • Geographical knowledge of service area or map reading skills
  • High school diploma or general education degree (GED)
  • Must enjoy helping and working with others

Experience: Dispatching: 1-3+ years (Preferred)

Compensation details: 18-20 Hourly Wage

PI3c95a723be9e-26289-40691799

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Vacancy posted 2 days ago
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