Lead Medical Assistant

Medical Assistant 4

Join our dedicated outpatient team at the Bossier City clinic, where patient-centered care is our top priority. In this role you will directly report to the Center Administrator and play an important part in delivering high-quality clinical support to our patients. Bossier clinic address: 2900 E Texas St #100, Bossier City, LA 71111.

The Lead Medical Assistant serves as the initial contact for patient care and is responsible for both administrative and clinical tasks. We are looking for you to take ownership and lead advanced, specialized administrative, operational, and customer support responsibilities, exercising independent initiative. You will report to the Associates Operation Director.

Job Functions:

• Perform clinical tasks including taking vital signs, administering injections, collecting specimens, drawing blood, and conducting diagnostic tests.
• Discuss symptoms with patients and input information into electronic medical records.
• Sterilize and clean equipment and maintain examination rooms at an outpatient care site.
• Collaborate with Physicians and Nurses.
• Deliver direct patient care within scope of active certification.
• Lead and coordinate advanced administrative and operational processes.
• Monitor progress toward schedules and goals and oversee work of others.

Required:

• You must hold current certification or registration as a Medical Assistant through one of the organizations recognized by Conviva/Humana. Acceptable certifying bodies include: Allied American Health (AAH), American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Registry of Medical Assistants (ARMA) – Foreign Medical and Nurses Graduates only, National Association of Health Professionals (NAHP), National Association of Healthcare Technicians (NAHT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), Medical Career Assessment (MedCA), and American Medical Certification Association (AMCA).
• Demonstrated experience in phlebotomy.
• Experience with medication and vaccine administration.
• 2+ years of supervisory or team lead experience in a clinical setting.
• Minimum of 3 years of Medical Assistant experience.
• Current CPR certification.
• You will be patient-facing and participate in our Tuberculosis (TB) screening program. Candidates selected for this role will be required to undergo TB screening.

Preferred:

• 3+ years MA experience in PCO center.
• Value-based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.

Working Hours: Monday – Friday 8:00 to 5:00

Location: Onsite in CenterWell Bossier City

Scheduled Weekly Hours: 40

Pay Range: $48,300 - $65,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

This requisition is not eligible for a referral bonus.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.