University Residences Night Access Task Force Student Office Staff - (NATF-SOS) - Student Clerical

Job Summary

Remuneration $11.10/hour

Hours/week Approximately 12+ hours per week; required shifts are overnights on weekdays, weekends, holidays and/or University breaks; Overnight shift hours are approximately 12:00 am to 8:00 am

Qualifications Must be actively enrolled at Purdue University; Previous work experience within University Residences preferred; Strong interpersonal and communication skills, both verbal and written; Flexible and dependable with a strong attention to detail; Ability to work independently and with a team; Be timely and organized; Proven problem solving skills; Customer service oriented

Position Responsibilities Provide coverage at resident hall main offices working scheduled hours overnights on weekdays, weekends, holidays and/or University breaks; Exhibit friendliness, diplomacy, and tact in responding to customers; Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service; Maintain competency in the operation, including proper check-in/check-out procedures for residents and checking out equipment as appropriate; Complete and submit repair requests online as needed; Distribute pertinent information to residents regarding upcoming events (i.e. bulletins, programs, and messages); Must attend all scheduled staff meetings to gain relevant information; Maintain confidentiality and exhibit professional conduct when handling sensitive information; Report violations of University and/or University Residences policy; Exercise accountability for the proper handling and security of all issued keys, safe access, as well as hall property, i.e. hall equipment; Other duties as assigned