IT Support Specialist - Entry-Level

Address IDEMIA IT related issues in accordance with service-level agreements Solve and document Level 1 and sometimes Level 2 IT needs Support installation and maintenance of operating systems, software and applications Manage communication with internal and external customers Assist external providers during IT activities Manage IT assets (computer and communications equipment, servers, licenses) Give support to server infrastructure, virtualization, communications, and security Interact with end users and support on simple issues and tasks Requirements Addressing IDEMIA IT related issues Solving Level 1 and sometimes Level 2 IT needs Supporting installation and maintenance of software Managing communication with internal and external customers Assisting external providers during IT activities Managing IT assets and ensuring compliance with standards Supporting the server infrastructure and security Installing and monitoring software applications Interacting with end users for troubleshooting Core Competencies Demonstrates expertise in addressing IT-related issues, supporting software installation and maintenance, and managing IT assets while ensuring compliance with standards. Proficient in troubleshooting and providing support to end users and server infrastructure. Highest-signal resume keywords IT Issue Resolution Level 1 and Level 2 Support Software Installation and Maintenance IT Asset Management Server Infrastructure Support ATS Optimization Keywords Hard Skills IT Support Troubleshooting Software Installation Operating System Maintenance Virtualization Security Support Documentation Compliance Management End User Support Communication Management Soft Skills Customer Communication Collaboration Industry Keywords IDEMIA Service-Level Agreements IT Assets Server Infrastructure Software Applications #J-18808-Ljbffr Jobtailor