Youth & Family Coordinator (Southwest)

The Youth & Family Coordinator helps bring the energy and excitement of the YMCA to life! From youth sports and camps to enrichment programs, teen activities, family events, and seasonal programs, this role creates fun, welcoming, and memorable experiences for children and families. Working across a variety of program areas, the Coordinator builds meaningful relationships, supports engaging activities, and helps ensure every participant has an outstanding YMCA experience. How You Will Make an Impact Support the planning, coordination, and delivery of Youth & Family programs, activities, and events. Provide day-to-day operational support based on departmental priorities, seasonal needs, and center needs. Serve as a welcoming point of contact for participants and families by answering questions, sharing information, and helping resolve routine concerns. Assist with schedules, registrations, rosters, participant communication, supplies, equipment, space preparation, and other program logistics . Help lead and monitor activities to ensure experiences are safe, engaging, inclusive, age-appropriate, and aligned with YMCA standards. Support participant supervision, transitions, and engagement while maintaining appropriate staff-to-part icipant practices and program expectations. Build positive working relationships with participants, families, staff, volunteers, members, and community partners. Assist with coordinating and supporting staff and volunteers to promote consistent program delivery and a positive team environment. Maintain accurate program records and provide routine updates related to participation, incidents, supplies, schedules, and operational needs. Follow established safety, supervision, emergency, and incident-reporting procedures and administer first aid within the scope of training when needed. Set up, take down, and organize program spaces, equipment, and supplies while maintaining clean, safe, and welcoming environments. Identify day-to-day program needs and communicate challenges, opportunities, and recommended solutions to the appropriate leader . Participate in staff meetings, training, program planning, and continuous-improvement efforts across the Youth & Family department. Model excellent customer service by leading with empathy, listening actively, and fostering positive relationships with participants, families, members, staff, and guests. Lead by example the Y's mission, vision, and values with program participants, members, staff, and guests. Become an ambassador of the Y's work and culture by sharing who we are as an organization and brand. Complete other duties as assigned. What You Bring to the Y High school diploma or equivalent required. Additional education or training in youth development, recreation, education, or a related field is preferred. Experience working with children, families, or community members through programs, services, events, volunteer work, or other customer-facing environments. Strong organizational skills with the ability to manage multiple priorities, coordinate logistics , and maintain accurate records and communications. Ability to lead activities, engage participants, and create positive, welcoming, and inclusive experiences for children and families. Strong customer service, relationship-building, and communication skills with the ability to interact effectively with participants, families, staff, volunteers, and community partners. Knowledge of youth development, participant safety, and supervision practices, or the ability to quickly learn and apply YMCA standards and procedures. Experience supporting, mentoring, or coordinating the work of staff, volunteers, or peers is preferred. Current CPR/AED and First Aid certification, or the ability to obtain certification within the required timeframe . Ability to work a flexible schedule that may include mornings, evenings, weekends, holidays, and seasonal programming needs. Physical Requirements Must be able to perform the essential functions of the position in a variety of work environments, including office, program, and community settings. This role may require standing, walking, bending, reaching, and lifting or moving materials and equipment up to 30 pounds. The ability to communicate effectively, work collaboratively with others, and respond appropriately in emergency situations is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. About Us The Greater Austin YMCA is a dynamic force elevating quality of life in Greater Austin by boldly expanding access for all children, adults, families and seniors in our rapidly growing community. For nearly 75 years, the Greater Austin YMCA has evolved to address each community's greatest needs, touching every phase of life and nurturing happier, healthier people, a stronger community and a better world. We believe everyone deserves access to high-quality programs that keep our community strong. As a proud 501(c)(3) nonprofit, we provide financial assistance to expand access so community members can learn, grow, and thrive through our early learning academies, fitness and wellness centers, youth programs, workforce development, adult programming, mental health counseling, and more. Each year, the Y serves nearly 140,000 people across Travis and Hays counties through seven fitness and wellness centers, more than 55 licensed campuses in four school districts, two YMCA Tomorrow Academy™ locations, and Camp Moody, our outdoor Adventure camp. Globally, the YMCA is one of the oldest and largest youth-serving organizations in the world, united by our commitmentto a better future -- for all. Additional Information: The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We Take Care of Our People Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being. Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees. Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future. Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave. Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,200+ annually. Pay Range $17-$21 per hour, DOE #J-18808-Ljbffr Greater-Austin-Ymca