Technical Support Engineer - UX
IDR, Inc.
IDR is seeking a Technical Support Engineer - UX to join one of our top clients for an opportunity in Santa Clara, California. This organization specializes in technology and platform services, focusing on delivering exceptional customer support for their enterprise solutions. Position Overview for the Technical Support Engineer - UX: Manage and resolve complex issues related to the ServiceNow platform, ensuring customer satisfaction Collaborate with internal teams to support and improve platform functionality Serve as the last point of escalation within technical support, driving issues to resolution Provide proactive guidance and tactical engagement on critical platform issues Maintain technical expertise in assigned product areas and deliver training as needed Requirements for the Technical Support Engineer - UX: 2+ years of professional work experience in a technical support or related role Strong understanding of frontend vs. backend development concepts What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #J-18808-Ljbffr IDR, Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Engineer - UX in Santa Clara, CA vacancy
- A leading technology firm is seeking a Technical Support Engineer - UX in Santa Clara, California. The role involves managing complex issues on the ServiceNow platform, collaborating with internal teams, and providing proactive support. Ideal candidates have over 2 years...Ux
- ...and detailed design specifications. Understand the design community and work collaboratively to make sure that design solutions meet UX standards, best practices and principles. Participate in experimental prototypes and proof of concept projects. Deliver projects that...Ux
Netpace
Mountain View, CA13 hours ago - ...MES Modelling Support Engineer Experience: 5-7 years. Location: Santa Clara, CA Key Responsibilities • Document and maintain MES... ...beyond MES including EA and Tool software teams. • Present technical information to customers including technical contributors and...UxWork experience placement
InterSources
Santa Clara, CA13 hours ago $28 - $49 per hour
...Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless operations. We're seeking...UxHourly payFull timeTemporary workFor contractorsSeasonal workLocal areaWorldwideFlexible hoursAmazon
Sunnyvale, CA4 days ago$68.91k - $161.54k
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects... ...About the job you're considering Seeking a hands‑on MCAD Support Engineer to manage and support engineering user environments,...UxLocal area$104.7k - $178k
...applications, data, cloud environments, and AI agents. ( For engineers joining Veza today, this means the scale and resources of an... ...in Redwood City. Veza is looking for an experienced technical support engineer to provide expert help to our growing customer base...Work at officeRemote workFlexible hoursServiceNow
Santa Clara, CA3 days ago$40 - $45 per hour
...- $ 45.00 per hour #LP Job Summary: Join our dynamic technical support team to empower users across the globe by resolving their complex... ...behaviors, and collaborate with platform and software engineers for bug resolution. This role demands hands-on problem-solving...Hourly payContract workWork at officeAkraya
Santa Clara, CA3 days ago$35 - $45 per hour
...Description # Home # Search Jobs # Job Description Technical Support Engineer Contract: Santa Clara, California, US Salary Range: 35.00 - 45.00 | Per Hour Job Code: 369219 End Date: 2026-06-06 Days Left: 7 days, 3 hours left...Hourly payContract workTemporary workWork at officeCollabera Technologies
Santa Clara, CA8 hours ago- ...Job Title: Technical Support Engineer Location: Santa Clara, California Job Description: responsibilities. • Managing ticket queues to prioritize tasks. • Hands on deployment of the latest server, network and storage hardware and peripherals...
Infotree Global Solutions
Santa Clara, CA1 day ago - ...Matyushentsev. The three were founding engineers at Applatix, which launched the Argo project... ...deploy Argo at scale through enterprise support and enhanced capabilities. Backed by $25... ...every opportunity. The Opportunity As a Technical Support Engineer at Akuity, you will...Remote work
Akuity
Sunnyvale, CA3 days ago $80.1k - $89k
...dynamic goals that require innovative thinkers. Obsession with our customers keeps us humble and drives us to keep learning. Technical Support Engineer is a technical support role within the Cohesity support organization. The position is based in our local support centers...Hourly payFull timeWork at officeLocal area2 days per week3 days per weekCohesity
Santa Clara, CA13 hours ago$87k - $107k
...customer environments. Responsibilities Provide technical support to FortiNAC customers via phone, email, and remote sessions,... ...document product bugs or usability issues, and escalate to Engineering as needed. Participate in the weekend/holiday on-call rotation...Full timeWork experience placementRemote workWorldwideWeekend workFortinet
Santa Clara, CA2 days ago$96k - $132k
...Title Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced... ...$132,000.00 Key Responsibilities Responsible for all technical support related aspects at a specific customer: escalations, fleet...Full timeRelocationApplied Materials
Santa Clara, CA7 days ago$87k - $107k
...Technical Support Position Position overview and job responsibilities: Provide technical support to customers on security devices... ...misconfigurations, network connectivity, and L3 routing. Utilize engineering background to recreate customer issues in the lab and work...Full timeRemote workEdelman
Santa Clara, CA1 day ago$100k - $130k
...most innovative companies to build strong engineering teams ready for what's next. Software... ...accelerates, the definition of strong technical talent is changing. We give companies better... ...About the role As a Technical Support Engineer, you'll support customers using...Shift workHackerRank
Santa Clara, CA1 day ago$103.4k - $167.2k
...flexibility when it's needed. This model supports real-time problem-solving, stronger... ...our customer base by providing tailored technical support, managing escalations, and conducting... ...to customers Collaborate with the Engineering team to influence product operability...Full timeWork at officeShift workPalo Alto Networks
Santa Clara, CA6 days ago- ...Tech Support Engineer Duration: 6+ months (potential for conversion) Hire Type: Contract to hire Location: Santa Clara, CA Duties: Provide technical support to customers and partners Provide configurations, troubleshooting and best practices to customers...Contract work
Software Technology Inc
Santa Clara, CA13 hours ago $96k - $132k
...Materials is a global leader in materials engineering solutions used to produce virtually... ...Mobile,CA-001 You'll benefit from a supportive work culture that encourages you to learn... ...more about our benefits. Technical Support Engineer (TSE) TSEs provide...Full timeWork experience placementRemote workWorldwideRelocationApplied Materials
Santa Clara, CA1 day ago- ...Job Title: Technical Support Engineer - Integrations Location:Santa Clara, CA Work Status: Due to potential work with ServiceNow's government partners, candidate must be a U.S. Citizen or Green Card holder. Note: This...Work at office
Tranzeal
Santa Clara, CA4 days ago - UX Designer Location: Sunnyvale, CA or Austin, TX Duration: Long term contract Required: ~ Keynote, Interaction with people, Active listening, UI/UX Design, Stakeholder management, Presentation skills, UX researcher.UxLong term contract
InterSources
Sunnyvale, CA13 hours ago $110k - $134k
...Staff Technical Support Engineer Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people...Full timeWorldwideHome officeNight shiftWeekend workEdelman
Sunnyvale, CA1 day ago- ...REMOTE Ui UX Developer Define and run UX processes, such as discovery, user research, journey mapping, and usability... ...perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.UxRemote work
Diverse Lynx
Santa Clara, CA13 hours ago - ...tools daily, not just aware of them. ~ Ability to navigate technical landscapes: understand APIs, data flows, system... ...propose viable solutions ~ and communicate effectively with engineering teams ~ UX-centric mindset — you think from the user's perspective first...Ux
eTeam
Sunnyvale, CA3 days ago - ...CA (Onsite) Job Summary We are seeking a skilled Power BI Developer with a strong blend of data analytics expertise and UI/UX design capabilities. The ideal candidate will be responsible for transforming complex data into visually compelling dashboards and actionable...Ux
Info Way Solutions
Santa Clara, CA3 days ago - Mindsource seeks a UX React Designer in Sunnyvale, CA. This role focuses on designing intuitive user interfaces for The Eye, a macOS application. Candidates should have over 3 years of experience in macOS design and React JS development. Responsibilities include improving...Ux
MindSource
Sunnyvale, CA9 days ago $103.4k - $167.2k
...factors. You will serve our customer base by providing tailored technical support, managing escalations, and conducting weekly reviews and... ...troubleshooting, and best practices to customers Collaborate with the Engineering team to influence product operability Communicate complex...Base plus commissionShift work- ...related functions. Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales... ...product functions, build demonstration platform, assist sales engineers to carry out technical communication with customers....Remote work
$81.3k - $105.2k
...security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business. You would act as the Technical Support Engineer for...Full time- ...robotics technology company in Santa Clara is looking for a Technical Support and Training Specialist. You will be responsible for training... ...candidates will have a Bachelor's degree in science or engineering, at least one year of experience in after-sales management,...Remote job
$40 - $45 per hour
...Range: $40.00 - $45.00 per hour Job Summary Join our dynamic technical support team to empower users across the globe by resolving their... ...unexpected behaviors, and collaborate with platform and software engineers for bug resolution. This role demands hands‑on problem‑...Hourly payContract workWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer - UX. Be the first to apply!
Related searches
- operations support system engineer Santa Clara, CA
- IT developer Santa Clara, CA
- tech support engineer Santa Clara, CA
- technical support engineer Santa Clara, CA
- remote support engineer Santa Clara, CA
- junior application support engineer Santa Clara, CA
- remote network administrator / IT support engineer Santa Clara, CA
- IT support engineer Santa Clara, CA
- lab support engineer Santa Clara, CA
- support engineer Santa Clara, CA