UX-Focused Tech Support Engineer (ServiceNow)
IDR, Inc.
A leading technology firm is seeking a Technical Support Engineer - UX in Santa Clara, California. The role involves managing complex issues on the ServiceNow platform, collaborating with internal teams, and providing proactive support. Ideal candidates have over 2 years of experience in technical support and a strong understanding of web development concepts. Competitive benefits and an opportunity to join an industry leader are included. #J-18808-Ljbffr IDR, Inc.
- IDR is seeking a Technical Support Engineer - UX to join one of our top clients for an opportunity... ...in technology and platform services, focusing on delivering exceptional customer support... ...resolve complex issues related to the ServiceNow platform, ensuring customer...UxServicenowWork experience placement
- ...and data protection platforms supporting both EDA (Electronic Design... ...AI-scale workloads), and engineering team leadership.THE PERSON:Strong... ...-solving orientation with a focus on continuous improvement... ...platforms with enterprise tooling (ServiceNow, CMDB, observability...UxServicenow
- ...Job Title: Desktop Support Engineer Location: Sunnyvale, CA 94086 Role Summary The Deskside... ...delivering a consistent and customer-focused user experience. Key... ...close incidents and service requests in ServiceNow or designated ITSM tools. Adhere to...UxServicenowWork at officeRemote work
- ...candidates with roughly 60% focus on IT networking and 40% on... ...skilled and well-organized IT Support Engineer to support our semiconductor... ...in a manufacturing or high-tech environment. Solid understanding... .../ticketing platforms (e.g., ServiceNow), remote support tools, and...ServicenowContract workFor contractorsLocal areaRemote work
- ...Job Title Mandatory Skills: Ui/Ux, product design ServiceNow HRSD, Customer-Facing, HR Domain Expertise... ...strategy and drive the success of HR-focused solutions. Excellent communication... ..., including product, process owners, engineers, sales, and marketing professionals....UxServicenowWork experience placement
- ...management, data science, engineering, and customer outcomes... ..., and GTM teams to support product positioning,... ...Salesforce, SAP, Oracle, ServiceNow) AI-first product... ...-market experience UX sensibility and ability... ...a deeply technical and customer-focused team...UxServicenow
- ...ServiceNow Developer Location: Sunnyvale, CA (Onsite) We are seeking a skilled Software... ...user experience. Provide technical support and troubleshooting for ServiceNow related... ...in software development, with a focus on ServiceNow ITSM. ~ ServiceNow Certified...UxServicenowRemote work
$254.5k
...DescriptionIt all started when engineer Fred Luddy wrote code... ...busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for... ...a Senior Director of UX Research who is passionate... ...to create empowering and supportive experiences for people at...UxServicenowWork at officeImmediate startRemote workFlexible hours$166.5k - $291.4k
Company DescriptionIt all started when engineer Fred Luddy wrote code that... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...build upon Collaborate closely with UX, PM and design teams to translate design...UxServicenowWork at officeImmediate startRemote workFlexible hours$221.2k - $387.1k
...DescriptionIt all started when engineer Fred Luddy wrote code... ...busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for... ...learn about, adopt, support, and maximize the value of... ...and implement a cohesive UX architecture across sites...UxServicenowWork at officeImmediate startRemote workFlexible hours$221.2k - $387.1k
Company DescriptionIt all started when engineer Fred Luddy wrote code that... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...lifecycle—from product strategy, PRDs, UX, architecture, implementation, code...UxServicenowWork at officeImmediate startRemote workFlexible hours$221.2k - $387.1k
...Company DescriptionIt all started when engineer Fred Luddy wrote code that... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...our Product teams to deliver great UX that will revolutionize workplace collaboration...UxServicenowWork at officeImmediate startRemote workFlexible hours$190.9k - $334.1k
...DescriptionIt all started when engineer Fred Luddy wrote code that... ...busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower... ...coach, and develop engineers, tech leads, and managers. Build... ...causes (architecture, UX, data quality, feedback loops...UxServicenowWork at officeImmediate startRemote workFlexible hours$221.2k - $387.1k
Company DescriptionIt all started when engineer Fred Luddy wrote code that... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...governance. Partner closely with Product, UX, security researchers, customers,...UxServicenowWork at officeImmediate startRemote workFlexible hours$85k - $110k
...requests. The role of the Sr. IT Support Specialist is to provide... ...the IT service desk system (ServiceNow). Assist users with the... ...and processes. Customer-focused attitude with a commitment to... ...LGN) is a leading provider of engineering, consulting, installation,...ServicenowFull timeWork at officeLocal areaImmediate startRemote workFlexible hours$86.4k - $130k
...accelerate time-to-market, and to support industries in successfully... ...Responsibilities The Product Support Engineer is a visible and key customer... .... Individual must be customer focused, results-oriented, effective... ...: 2026-19709Job Function: Tech Support & ServiceBase Min: USD...Full timeTemporary work$111k - $189k
...and advance faster than ever.The AI Specialist, Executive Support Engineering drives the adoption, integration, and optimization of AI-powered... ..., automation, or digital-transformation projects.ServiceNow workflow automation.Conference-room / AV engineering (Teams...ServicenowFull timeLocal areaImmediate start- ...Description It all started when engineer Fred Luddy wrote code that... ...busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower... ...coach, and develop engineers, tech leads, and managers. Build... ...causes (architecture, UX, data quality, feedback loops...UxServicenowImmediate start
$176.1k - $308.2k
...Company Description It all started when engineer Fred Luddy wrote code that... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...This is as much a performance and UX problem as a backend one — low-latency...UxServicenowWork at officeImmediate startRemote workFlexible hours$115.8k - $163.2k
...Circuit" platform—the central AI engine that powers productivity and... ..., Node.js, GCP, Figma-driven UX, REST APIs) and extend it to the... ...(SQLite/IndexedDB).Deploy supporting services on Google Cloud Platform... ...for conversation UIs, focus management across modals and context...UxFull timeTemporary workLocal areaFlexible hours- Must Haves: Java development experience, support experience in Linux and AWS, Production Support experience, Scripting Shell Scripting... ...- Splunk, Grafana, Prometheus Knowledge in ITSM tools - ServiceNow, BMC Remedy, Jira Excellent communication and stakeholder management...Servicenow
- ...Bachelor’s degree in engineering, MBA would be a plus Experience... ...(Google, Salesforce, ServiceNow) a major plus... ...products, technology, UX Excellent product sense... ...ability/empathy to deeply focus on customer pain points... ...high‑profile products to support revenue growth. Enable...UxServicenowImmediate start
- ServiceNow in Santa Clara, CA is seeking a Director of Insights & Measurement to lead the Measurement & Modeling team within the UX Research & Insights org. You will shape the strategy, build measurement products, and drive end-to-end execution that informs product decisions...UxServicenow
$221.2k - $387.1k
...It all started when engineer Fred Luddy wrote code that automated a tedious... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...M) team, which is part of our 130+ UX Research & Insights (UXRI) Organization...UxServicenowFull timeWork at officeImmediate startRemote workFlexible hours- ...features in collaboration with the UX Design team.... .... Work closely with engineering teams to build high quality products... ...market challenges. Support and mentor a team of product... ...product management • Have ServiceNow Platform knowledge and experience...UxServicenowHourly payImmediate start
- ServiceNow in Santa Clara, CA seeks a Senior Director of UX Research to lead AI-driven experiences across a global UXRI organization. You will shape the research... ...AI, mentor managers, and partner with Product, Engineering and Design to deliver measurable user impact. The...UxServicenow
- ServiceNow in Santa Clara, CA, seeks a seasoned senior product designer to lead the end-to-end design of... ...will mentor a team of designers, define scalable UX architectures, and collaborate closely with product, engineering, and research to deliver delightful, AI-enabled...UxServicenow
- ...Job Title Must - Certified ServiceNow candidates. Need 12+ years of experienced candidates along with the certification. Skill Area... ...reports, dashboards, and performance analytics. ServiceNow UI/UX Design - Competent in designing intuitive and user-friendly ServiceNow...UxServicenow
$166.5k - $291.4k
Company Description It all started when engineer Fred Luddy wrote code that... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...products. This role is part of our UX Research & Insights team - focused...UxServicenowWork experience placementWork at officeImmediate startRemote workFlexible hours- ...Designer to lead the design vision for Agent Studio. This role focuses on shaping user experiences for AI-driven platforms, requiring... ...compensation in Mountain View, CA, is offered, along with flexible work arrangements and extensive benefits. #J-18808-Ljbffr ServiceNowUxServicenowFlexible hours
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