UX-Focused Tech Support Engineer (ServiceNow)
IDR, Inc.
A leading technology firm is seeking a Technical Support Engineer - UX in Santa Clara, California. The role involves managing complex issues on the ServiceNow platform, collaborating with internal teams, and providing proactive support. Ideal candidates have over 2 years of experience in technical support and a strong understanding of web development concepts. Competitive benefits and an opportunity to join an industry leader are included. #J-18808-Ljbffr IDR, Inc.
- IDR is seeking a Technical Support Engineer - UX to join one of our top clients for an opportunity... ...in technology and platform services, focusing on delivering exceptional customer support... ...resolve complex issues related to the ServiceNow platform, ensuring customer...UxServicenowWork experience placement
$113.7k - $199k
...Description It all started when engineer Fred Luddy wrote code that... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...Provide dedicated, hands-on technical support for senior executives across all...UxServicenowWork at officeImmediate startRemote workHome officeFlexible hours$104.7k - $178k
...California, Veza is now part of the ServiceNow family, with the acquisition... ..., and AI agents. For engineers joining Veza today, this means... ...velocity and mission-driven focus of a security innovator at a... ...for an experienced technical support engineer to provide expert help...ServicenowWork at officeRemote workFlexible hours$103.4k - $167.2k
...flexibility when it's needed. This model supports real-time problem-solving, stronger... ...As a designated customer advocate under Focused Services, you will work firsthand with our... ...practices to customers Collaborate with the Engineering team to influence product operability...SuggestedFull timeH1bWork at officeVisa sponsorshipShift work$103.4k - $167.2k
...flexibility when it’s needed. This model supports real-time problem-solving, stronger... ...As a designated customer advocate under Focused Services, you will work firsthand with our... ...practices to customers Collaborate with the Engineering team to influence product operability...SuggestedFull timeH1bWork at officeVisa sponsorshipShift work- ...and work collaboratively to make sure that design solutions meet UX standards, best practices and principles. Participate in... ...prototypes and proof of concept projects. Deliver projects that are "focused and requirements driven" on time and on schedule. Attend conferences...Ux
- ...Job Title: Technical Support Engineer - Integrations Location:Santa Clara, CA Work Status: Due to potential work with ServiceNow's government partners, candidate must be a U.S. Citizen or Green Card holder. Note: This...ServicenowWork at office
$120k - $190k
...Designated Technical Support Engineer Glean is the Work AI platform that helps everyone work... ...used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more -... ...healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people...ServicenowWork experience placementHome officeFlexible hoursShift work$104.7k - $178k
ServiceNow is seeking an experienced Technical Support Engineer in Santa Clara, California, to provide expert assistance to customers using the Veza platform. Candidates should have more than 5 years in customer support or technical roles for enterprise cloud platforms...ServicenowFlexible hours$35.96 - $38.73 per hour
...technological advancements. In the role of support technician, you will assist Keysight... ...including iPhones and laptops. The primary focus of this position is on software... ...opportunities to work with ITSM software, including ServiceNow, and participate in diverse projects...ServicenowHourly payPart timeInternshipWork at officeLocal area- ...experienced operators, engineers, and leaders who have done... ...communicate, or how we support each other. We’re a... ...~250 per month) with a focus on SLA adherence and backlog... ...(e.g., JIRA, Zendesk, ServiceNow or similar) and a... ...software or IIoT / industrial tech environment. Scripting...ServicenowWork at officeLocal areaRemote workShift work
- ...with multi-disciplinary teams. This role requires over 10 years of design experience, a compelling portfolio, and the ability to influence design processes across the organization. Competitive compensation and comprehensive benefits are offered. #J-18808-Ljbffr ServiceNowUxServicenow
$291.5k
...It all started when engineer Fred Luddy wrote code that... ...from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for... ...Product, Platform, Data, UX, and Cloud teams to embed... ...broader AI community, supporting publications and conference...UxServicenowWork at officeImmediate startRemote workFlexible hours- ...established industry player is seeking a dynamic leader to drive the ServiceNow platform's vision across IT and business. This influential role... ...platform, and continuously improving user experiences. With a focus on collaboration and stakeholder engagement, you'll play a key...UxServicenow
$30 - $35.71 per hour
...Primary Skills: Technical Support (Expert), JavaScript (Advanced... ...dedicated Technical Support Engineer to provide comprehensive technical... ...their expertise in ServiceNow software and platform. This role... ...022)! Industry Leaders in Tech Staffing As Talent solutions...ServicenowHourly payContract workWork at office2 days per week- ...IT Network Support Engineer - Contract Manufacturing Location: On-site, Santa Clara / Hybrid... ...preferably in a manufacturing or high-tech environment. • Solid understanding of... ...with ITSM/ticketing platforms (e.g., ServiceNow), remote support tools, and documentation...ServicenowContract workFor contractorsLocal areaRemote work
- .... is the leader in materials engineering solutions used to produce virtually... ...to complete the UAT • To Support Global business per their... ...skills • High level of customer focus and service excellence as you... ...tools- Confluence, Jira, ServiceNOW, O365 suite of applications,...UxServicenowFlexible hours
- ...AV support technician San Jose // Santa Clara, CA-Onsite Contract Long Term Job Description: Bachelor... ...infrastructure. Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change...UxServicenowContract workWork experience placementAfternoon shift
$83k - $132k
...Bare Metal Support Engineer Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA CoreWeave is The Essential Cloud for AI™. Built... ...center locations ~ A casual work environment ~ A work culture focused on innovative disruption Our Workplace While we...Permanent employmentTemporary workCasual workWork at officeRemote workFlexible hoursShift work$87k - $107k
...Technical Support FortiNAC TAC Team Member As a member of the FortiNAC TAC team, you... ...email, and remote sessions, with a strong focus on troubleshooting and root cause... ...bugs or usability issues, and escalate to Engineering as needed. Participate in the weekend...Full timeWork experience placementRemote workWeekend work$87k - $107k
...Technical Support Position Position overview and job responsibilities: Provide... ...customers. Apply networking knowledge with a focus on L2, L3, L4, and L7. Debug and... ..., and L3 routing. Utilize engineering background to recreate customer issues in...Full timeRemote work$96k - $132k
...Materials is a global leader in materials engineering solutions used to produce virtually... ...Mobile,CA-001 You'll benefit from a supportive work culture that encourages you to learn... ...multiple technical escalations, resolve with focus on time to resolution and quality of...Full timeWork experience placementRemote workWorldwideRelocation$150k - $200k
...50, and Gartner's Tech Innovators in Agentic... ...Teams, Zoom, ServiceNow, Zendesk, GitHub,... ...closely with PMs, engineers, and researchers to... ...are excited by the UX challenges they create... ...end users, with a focus on intuitive flows... ...your 401k plan to support your long-term...UxServicenowWork at officeHome officeFlexible hours$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation... ...and investigating unresolved or recurring issues. This role focuses on identifying root causes, validating resolutions, and determining...UxFull timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work- ...Description We are looking for a ServiceNow Technical Architect to... ...Asset Management (ITAM) Team to focus primarily on the... ...will have a process definition supporting ServiceNow implementations and... ...for process definition, re-engineering, improvement, and gap analysis...Servicenow
- ...This is a hands-on, delivery-focused role for someone who thrives... ...workflow automations, and decision-support systems. • Process... ...repetitive HR processes and engineer scalable automations using AI... ...systems (HRIS, Workday ATS, ServiceNow ticketing, etc.), ensuring seamless...UxServicenowTemporary workFor contractors
- ...Senior Support Engineer - Fab Services Color imaging engineer focusing on color science and perceptual image quality for camera imaging systems. The engineer will design and execute perceptual studies, characterize color performance, develop and validate color correction...
- ...have an immediate requirement for Lead ServiceNow Developer Backend , and I have found your... ...handling and role-based access controls UX, Performance & Quality Ensure UI components... ...Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent...UxServicenowImmediate startDay shift
$160k - $240k
...Forbes AI 50, and Gartner's Tech Innovators in Agentic... ...Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and... ...Driving customer-focused decisions, clear prioritization... ...experience with both UX and API driven products... ...to your 401k plan to support your long-term goals. When...UxServicenowWork at officeHome officeFlexible hours- A tech company focused on internet solutions is seeking a motivated Professional Services / Support Engineer to enhance customer engagement and support reliable DNS infrastructure. The role offers 100% remote work, fostering a collaborative culture and opportunities for...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to UX-Focused Tech Support Engineer (ServiceNow). Be the first to apply!
- software technical support engineer Santa Clara, CA
- senior application support engineer Santa Clara, CA
- lab support engineer Santa Clara, CA
- application support engineer Santa Clara, CA
- IT developer Santa Clara, CA
- implementation support engineer Santa Clara, CA
- IT engineer Santa Clara, CA
- senior support engineer Santa Clara, CA
- tech support engineer Santa Clara, CA
- remote support engineer Santa Clara, CA


