UX-Focused Tech Support Engineer (ServiceNow)
IDR, Inc.
A leading technology firm is seeking a Technical Support Engineer - UX in Santa Clara, California. The role involves managing complex issues on the ServiceNow platform, collaborating with internal teams, and providing proactive support. Ideal candidates have over 2 years of experience in technical support and a strong understanding of web development concepts. Competitive benefits and an opportunity to join an industry leader are included. #J-18808-Ljbffr IDR, Inc.
- IDR is seeking a Technical Support Engineer - UX to join one of our top clients for an opportunity... ...in technology and platform services, focusing on delivering exceptional customer support... ...resolve complex issues related to the ServiceNow platform, ensuring customer...UxServicenowWork experience placement
- ...POSITION DESCRIPTION Desktop Support Technician Department:... ...Summary The Deskside Support Tech will provide high-quality... ...delivering a consistent and customer-focused user experience. Key... ...incidents and service requests in ServiceNow or designated ITSM tools....UxServicenowFull timeWork at officeLocal areaRemote work
- ...candidates with roughly 60% focus on IT networking and 40% on... ...skilled and well-organized IT Support Engineer to support our semiconductor... ...in a manufacturing or high-tech environment. Solid understanding... .../ticketing platforms (e.g., ServiceNow), remote support tools, and...ServicenowContract workFor contractorsLocal areaRemote work
- ...with multi-disciplinary teams. This role requires over 10 years of design experience, a compelling portfolio, and the ability to influence design processes across the organization. Competitive compensation and comprehensive benefits are offered. #J-18808-Ljbffr ServiceNowUxServicenow
- ...about Hardware like Servers, Storage devices Knowledge to understand Monitoring Tool outcome Basic knowledge of ITSM tool preferably ServiceNow Basic knowledge Backup technologies preferably EMC Avamar Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/...ServicenowRemote work
- ...established industry player is seeking a dynamic leader to drive the ServiceNow platform's vision across IT and business. This influential role... ...platform, and continuously improving user experiences. With a focus on collaboration and stakeholder engagement, you'll play a key...UxServicenow
$190.9k - $334.1k
Company Description It all started when engineer Fred Luddy wrote code that... ...people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business... ...of truth for product teams. Drive UX, interaction design, and visual quality...UxServicenowWork at officeImmediate startRemote workFlexible hours- ...organizations, including Cargill, ServiceNow, DHL, Bayer, Duracell,... ...AI, platform, design, engineering, and customer teams.... ...& Adoption: Support secure rollout across... ...Translate vision into a focused product roadmap.... ...usability, and B2B/enterprise UX. Experience in...UxServicenowContract work
- ...a global fintech and technology company, is seeking a Desktop Support Technician. Apply today for consideration! Location: Mountain... ..., and other collaboration platforms. Familiarity with ServiceNow or similar ticketing systems. Strong customer service, communication...UxServicenowWork experience placementWork at officeLocal areaImmediate startRemote workRelocation
$100k - $120k
Compensation $100,000 - $120,000 / year Department Tech Support Location West Coast Overview We are hiring for a full-time Senior IT Support Engineer in the San Francisco Bay Area with an emphasis on the Palo Alto Area. This role requires the ability to handle various...UxFull timeMonday to Friday- ...management, data science, engineering, and customer outcomes... ..., and GTM teams to support product positioning,... ...Salesforce, SAP, Oracle, ServiceNow) AI‑first product... ...‑to‑market experience UX sensibility and ability... ...technical and customer‑focused team #J-18808-Ljbffr...UxServicenow
$190k - $240k
...Sponsorship & Relocation Support Potentially... ...LinkedIn, Citi, DHL, ServiceNow, Bayer, Best Buy,... ...world-class team focused on trust,... ...work closely with engineering, AI, design, and customer... ...-ready Enterprise UX & Workflow Design... ...such as: ○ Legal Tech ○ FinTech ○ Healthcare...UxServicenowContract workVisa sponsorshipRelocation package- ...have an immediate requirement for Lead ServiceNow Developer Backend , and I have found your... ...handling and role-based access controls UX, Performance & Quality Ensure UI components... ...Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent...UxServicenowImmediate startDay shift
$87k - $107k
...Job Responsibilities Provide technical support to customers on security devices and Cloud... .... Apply networking knowledge with a focus on L2, L3, L4, and L7. Debug and troubleshoot... ...connectivity, and L3 routing. Utilize engineering background to recreate customer issues in...Full timeRemote work- ...AV support technician San Jose // Santa Clara, CA-Onsite Contract Long Term Job Description: Bachelor... ...infrastructure. Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change...UxServicenowContract workWork experience placementAfternoon shift
- ...productivity Lead and scope UX opportunities for the Agent AI... ...automation platform space Key Focus: The role is specifically for... ...’s degree in UX design, engineering design or cognitive science/human... ...categories that are assigned to ServiceNow employees depending on the...UxServicenowWork at officeRemote workFlexible hours
$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team, which is part of the larger Innovation... ...and investigating unresolved or recurring issues. This role focuses on identifying root causes, validating resolutions, and determining...UxFull timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work- ...Software Developer (ServiceNow, DevOps, JavaScript, AI, UI Design) Job Summary: We are... ...development, JavaScript, DevOps, and UI/UX design, with added expertise in AI integration... ...intelligent automation, recommendation engines, or conversational interfaces. Continuously...UxServicenow
$75k - $95k
...team is small, highly motivated, and focused on engineering excellence. This organization is for individuals... ...for providing first‑line technical support to our Tutors Space, resolving basic... ...with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management...ServicenowHourly payTemporary workWork at officeNight shift- ...contract Role Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks... ...guidelines. Good‑to‑Haves Experience using ITSM tools (ServiceNow, Jira). Exposure to AV control systems or room management systems...ServicenowLong term contractRemote work
$120k - $180k
Graid Technology Inc. is seeking a Customer Support Engineer to provide technical support after sales, focusing on installation and troubleshooting of their GPU-accelerated RAID solutions. The ideal candidate will possess strong Linux administration skills and be able to...- .... Want to join the leader in AI‑powered data security? Join Cohesity as a Technical Support Engineer and become part of a team that is reshaping data management. This role will focus on supporting and resolving data protection issues in traditional platforms, DataProtect...Remote workShift workNight shiftAfternoon shiftWeekday work
- IDR is seeking a Technical Support Engineer - Integrations to join one of our top clients for an opportunity in Santa Clara, California. This... ...technical domains, fostering a collaborative and customer-focused culture. Position Overview for the Technical Support Engineer...Work at office
$107k - $230k
...unbelievably exciting area of tech and are fundamentally... ....com), aligning user-focused networks directly with... ...organic peer-to-peer support, and accelerate... ...participants. Drive Platform Engineering & Vendor Roadmaps:... ...across platforms like ServiceNow Community—to deliver a...UxServicenowWork at officeFlexible hours$160k - $280k
...50, and Gartner’s Tech Innovators in Agentic... ...Teams, Zoom, ServiceNow, Zendesk, GitHub,... ...our stellar Design, Engineering, Sales, Marketing,... ...Driving customer‑focused decisions, clear prioritization... ...with both UX and API driven... ...your 401(k) plan to support your long‑term...UxServicenowWork at officeHome officeFlexible hours$160k - $240k
...Forbes AI 50, and Gartner’s Tech Innovators in Agentic... ...Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and... ...Driving customer-focused decisions, clear prioritization... ...experience with both UX and API driven products... ...to your 401k plan to support your long-term goals. We...UxServicenowFlexible hours$221.2k - $387.1k
...Description Principal Software Engineer The engineering... ...thinkers, and problem-solvers focused on delivering scalable, AI-powered... ...and CMDB capabilities on the ServiceNow Platform. This product engineering... ...product capabilities that support proactive, reliable, and...UxServicenowWork at officeRemote workFlexible hours- ...interactions, designing the Agent Studio experience, and leading UX opportunities for AI integration. Ideal candidates will have 7+... ...significant impact on the product's evolution, working within a dynamic team in a collaborative environment. #J-18808-Ljbffr ServiceNow, Inc.UxServicenow
$140k - $265k
...50, and Gartner's Tech Innovators in Agentic... ...Teams, Zoom, ServiceNow, Zendesk, GitHub,... ...seeking a software engineer to join the Insights... ...utilization) and to support usage-based... ...pipelines to APIs to web UX). ~ Proficiency... ...you fueled and focused. We are a diverse...UxServicenowWork at officeHome officeFlexible hours$108k - $172.5k
We are seeking a highly motivated Senior HPC Support Engineer - Ethernet / AI Infrastructure to engage with one of our prestigious customers... ...systems using Linux operating systems (multi‑distro), focusing on NVIDIA Ethernet Switching technologies and our End‑to‑End...Remote work
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