Production Green Room Server - Citizens House of Blues Boston

Job Title

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities.

Job Description

This role will do the following:

• Anticipate and respond to guest needs
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Organize and prioritize service per appropriate service sequence
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• Deliver food and beverages to artist
• Perform opening/running/closing duties according to HOB policy
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Have the ability to memorize menus and daily specials
• Remove dirty plates, glasses, etc., from green rooms once artist has finished
• Clean spills on tables or around work area
• Maintain HOB safety and sanitation standards
• Have knowledge of all music, promotional or special events in the house
• Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
• Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival
• Ensure all traces of previous occupants are removed and room is clean

Qualifications

This person will bring the following:

• 2-5 years high volume experience in hospitality
• Skill in guest relations
• Wine & Liquor knowledge
• High School Diploma

Preferred:

• Responsible Alcohol Awareness Training Certification or Equivalent

Physical Demands/Working Environment

• Working environment is fast-paced
• Position requires extended periods of prolonged standing and working on your feet

Equal Employment Opportunity

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

Hiring Practices

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Compensation

The expected compensation for this position is:

$16.0 USD - $20.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.