Assistant General Manager - Retail and Restaurant Operations

Job Description

Job Description

Assistant General Manager (Assistant Store Leader) – Retail and Restaurant Operations

Anticipated Annual Earnings: $42,000–$55,000

Full-time, hourly role (Based on 40 hours/week plus eligible incentive earnings)

Built to Delight. Driven to Lead.
Consistency That Wins Customers.

Are you a hands-on leader ready to take the next step in retail and restaurant management?

Royal Farms is hiring full-time Assistant General Managers (Assistant Store Leaders) to help run high-volume convenience store, retail, and restaurant operations. This is a fast-paced, customer-focused leadership role where you support the Store Manager, lead shifts, and help your team deliver our world-famous food service experience every day.

Pay and Perks

• Hourly pay: $20.00 – $25.00 per hour (based on experience and location)
• Anticipated annual earnings: $42,000 - $55,000 (hourly wages plus bonus opportunities, depending on performance and hours worked)
• Quarterly bonus potential based on store results and your contribution to team performance
• Weekly pay and on-demand pay access, so you can get a portion of your earned wages before payday
• Career growth opportunities into Store Manager and beyond; many of our Store Managers and District Leaders started as associates in our stores!
• Comprehensive benefits package including health coverage options, paid time off, 401(k) with company match, and other employee perks designed to support you and your family

What You Will Do

• Support the Store Manager in leading daily operations of a high-volume convenience store and food service restaurant
• Lead shifts, direct the team on the floor, and ensure strong execution in customer service, food service, and retail operations
• Coach, train, and develop team members so they understand expectations and can deliver consistent results
• Help drive sales, profitability, and operational efficiency through effective labor management, inventory management, and attention to food quality and safety
• Maintain high standards of customer service, speed, accuracy, hospitality, cleanliness, and in-stock conditions across your shifts
• Assist with scheduling, staffing, cash handling, and compliance with company policies and procedures
• Serve as the manager-on-duty when the Store Manager is off or not on site, making decisions that support customers, the team, and the business

What We Are Looking For

• Leadership experience in retail, restaurant, food service, convenience store, or a similar fast-paced, customer-facing environment
• Proven ability to lead teams on shift, communicate clearly, and follow through on expectations
• Strong customer service mindset and comfort working in a hands-on, on-your-feet role
• Ability to handle multiple priorities, stay calm under pressure, and solve problems in real time
• Willingness to work a flexible schedule in a 24/7 operation, including weekends, evenings, and holidays, as needed.

Do not have direct restaurant or retail management experience but have led teams in another environment (for example, as a shift lead, supervisor, or team captain)? Apply anyway! We are open to strong emerging leaders with transferable skills.

This Role Is a Great Fit If You...

• Enjoy leading from the front and being in the middle of the action, not sitting in an office
• Take pride in delivering great customer service and holding yourself and others to high standards
• Want to grow into a Store Manager or higher-level leadership role and are ready to learn the full business; we are growing and need leaders who are ready to grow with us!
• Like fast-paced work where every shift is a little different, and your decisions make a visible impact

What to Expect

• Hands-on leadership role with responsibility for shift performance, customer experience, and operational execution
• Structured 14-week training program that prepares you to run shifts and develop toward full Store Manager responsibilities
• Opportunity to grow with a company opening 20 to 25 stores per year, creating new paths for advancement

At Royal Farms, our mission is to delight customers in a way that creates loyalty. That means delivering consistent, high-quality experiences that keep customers coming back. As an Assistant General Manager, you play a key role in making that happen every shift.

Apply today and take the next step in your retail supervisor, shift leader, or restaurant leadership career as a Royal Farms Assistant General Manager (Assistant Store Leader).

Built to Delight. Driven to Lead.
Consistency That Wins Customers.

\nCompany Description

Royal Farms is a regional powerhouse in the convenience store industry and our continued growth presents our employees with tremendous opportunities for a rewarding career and advancement opportunities. We’re looking for customer-oriented, passionate individuals who support our mission, "to delight customers and create loyalty, by delivering the BASICS 100% of the time". Whether you join us as a part-time associate, store leader, or a member of our corporate staff, you’ll be a part of a team that strives every day to give our customers the best experience in the industry.

Company Description

Royal Farms is a regional powerhouse in the convenience store industry and our continued growth presents our employees with tremendous opportunities for a rewarding career and advancement opportunities. We’re looking for customer-oriented, passionate individuals who support our mission, "to delight customers and create loyalty, by delivering the BASICS 100% of the time". Whether you join us as a part-time associate, store leader, or a member of our corporate staff, you’ll be a part of a team that strives every day to give our customers the best experience in the industry.