Implementation Specialist

Job Description

Job Description

Who We Are

For over 25 years, we have been dedicated to assisting organizations in delivering critical communications with precision, security, and efficiency through innovative technology, omnichannel communication, and a steadfast commitment to excellence. Serving more than 1,500 clients across a variety of industries, we develop communication solutions that empower businesses to progress.

What truly distinguishes us is our people. We are cultivating a culture that fosters growth, encourages contribution, and enables you to make a significant impact. Here, you are empowered to introduce new ideas, tackle meaningful challenges, and help shape the future of how organizations engage with their customers.

If you are seeking to elevate your career and join a team that is pioneering tech-enabled solutions, we would be delighted to meet you.

Doxim's Next Implementation Specialist - C#/.NET

Reporting to the Director of Data Processing, you will play a key role in the continuous enhancement, modernization, and support of our software solutions. The ideal candidate will possess experience with the C#/.NET Framework and be capable of contributing to solutions based on C#/.NET Core. You will be a strong, self-directed problem solver with the ability to navigate and work within existing codebases, collaborate effectively with diverse team members, and uphold a high standard of code quality and professional practice.

Key Responsibilities:

• Configure Doxim document processing applications, including ECM, API integrations, e-Notification, and document archiving solutions.
• Support clients with API portal integrations involving Doxim products and related services.
• Design, build, and maintain small to mid-sized statement composition projects with a focus on scalability and reliability.
• Collaborate with internal and external stakeholders to ensure implementations meet agreed-upon specifications and business requirements.
• Apply software development lifecycle (SDLC) principles and best practices to deliver high-quality, maintainable solutions.
• Understand the roles and responsibilities of various project team members and effectively contribute within a cross-functional environment.
• Translate customer requirements documentation into efficient, maintainable, and well-structured document design layouts.
• Partner with project teams to define customer requirements and develop appropriate product and technical solutions.
• Act as a proactive and collaborative team member, demonstrating ownership of client commitments and identifying and mitigating project risks.
• Build strong relationships with internal stakeholders to gather requirements, propose solutions, provide application support, and deliver basic end-user training.

Required Qualifications

• 5+ years of professional experience in software development.
• Bachelor's degree in Computer Science, Software Engineering, or other related field
• Equivalent work experience may be considered
• Proficiency in C#/.NET, or batch processing.
• Experience working on web applications, XML web services, and/or web servers is an asset.
• Understanding of relational data modeling and SQL proficiency in MS SQL Server or other DBMS.
• Comprehensive understanding of core programming concepts, theories, and patterns.
• Bachelor's degree in computer science, Software Engineering, or a related field; equivalent work experience may be considered.
• Highly proficient knowledge and experience with responsive HTML email development, XSLT code development, CSS, Bootstrap, C#, and accessibility knowledge.

System Knowledge

• Highly Proficient knowledge and experience with:
• Responsive HTML Email Development
• XSLT code development
• CSS
• Bootstrap
• C#
• .Net
• SQL

Why Doxim?

Work Environment That Suits You: Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.

Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.

Growth That Excites: We are passionate about nurturing talent from within so this won't be just a job – it will be a journey.

Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.

Refer & Reap the Rewards: Love working at Doxim? When you refer talented people to join us, you'll earn a bonus through our Employee Referral Program. Great people know great people!

Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.

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Be aware of suspicious recruitment activity during your job search. Doxim will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied directly to one of our open roles. When interviewing for a position, the candidate experience will include live interaction, such as a video call or in-person interview, with a Doxim Talent Acquisition team member and/or company employee(s). We will never ask for any money or payments from applicants at any point in the hiring process. We will only reach out from a @doxim.com email address; no other email addresses will be used. Remain vigilant and if you think you are a victim of an employment scam, please contact your local law enforcement agency.