AI-Driven Research & Voice of Customer Manager
North Highland
North Highland seeks a Manager, AI-Enabled Research & Voice of Customer in Atlanta to modernize how insights are discovered, synthesized, and activated. You will lead AI-driven research workflows and VoC programs across multiple teams, delivering executive-ready insights and scalable processes. The role emphasizes designing survey programs, leveraging AI tools, and driving data-informed decisions, with collaboration across Strategy & Growth, Commercial Enablement, Marketing, and client teams. #J-18808-Ljbffr
$150.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ....The Customer Success Manager, Senior Manager is a... ...and Account LeadershipROI-Driven Engagement: Determine when... ...Effectively amplify the voice of the customer with internal...SuggestedFull timeWork at officeRemote workFlexible hours3 days per week- ...Insperity is seeking a client-facing AI product manager to drive strategy, roadmap, adoption, and commercial outcomes for AI-enabled capabilities across Insperity’s market-facing solutions. You will translate enterprise AI capabilities into differentiated products and...Suggested
$99.5k - $214.4k
...CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech... ....In this role, you will help customers navigate AI-driven transformation by aligning business objectives with...SuggestedFull time$203k - $254k
...empowers companies to thrive in an AI-first world by giving them... ...a Senior Technical Success Manager (TSM) at New Relic, you can optimize... ...to take care of and grow our customer base in a meaningful way.... ...contract renewalsBe your customer’s voice with product and engineering....SuggestedContract workWork at officeRemote workFlexible hours$180k - $220k
...services, finance, IT, HR, customer service, and industry-... ...executive relationship management, this leader shapes how... ...identification, research, account penetration, and... ...approach — uniting data-driven insights, technology modernization... ...responsible, practical AI adoption in pursuit...SuggestedWork at office$99.5k - $214.4k
...Specialist Account Executive Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets... ...In this role, you will help customers navigate AI-driven transformation by aligning business objectives with...$150k - $270k
...trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor... ..., identity, data protection, AI, integrations, resilience and emerging... ...opportunities for assigned accounts. Act as the voice of the customer by converting feedback,...Summer holidayLocal areaFlexible hours$155.25k - $359.38k
...apply now.We are currently seeking a Data & AI Specialized Sr Client Partner -... ...organizations through increasingly complex, data-driven challenges. As a key advisor, you will... ...years of proven success in account or client management roles8+ years of experience in Commercial...Temporary workWork at officeRemote workFlexible hours- ...The AI Customer Success Manager operates as an overlay enablement and adoption strategist across regional... ...Product Feedback: Act as the voice of the customer capturing user friction... ...recovery strategy when adoption drops driven by enablement challenges like low AI trust...Full timeWork at officeLocal areaRemote workShift work
$123.1k - $227k
...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition... ...DescriptionThe Customer Success Manager (CSM) is a versatile expert... ...AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag...Full timeWork at officeFlexible hoursShift work3 days per week- ...BetterSmarter—intelligence-led, powered by AI, data, and life sciences expertise, so... ...an agency of one. This is not a role about managing AI adoption or evangelizing what's possible... ...workflowsSuno, ElevenLabs, or similar — audio and voice generation for experience...Full timeLive inWork at officeLocal areaShift work
$123.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...organizational change management. For companies on their... ...their AI footprint.Data-Driven Governance & Telemetry:... ...scaling of Agentforce.Voice of the Customer: Serve as...Full timeWork experience placementRemote workShift work$100k - $150k
...founders, and what you hear from customers goes straight to engineering to shape... ...d.com), a venture-backed, mission-driven startup that built its name in... ...simulation training. Now we're bringing AI into hiring. Our AI Interviewer is a voice-enabled, multimodal interview and...Contract work- ...Senior Customer Success Manager Audit & Assurance Caseware is one of Canada's original... ..., adopt new cloud and AI-enabled capabilities, and achieve... ...realization. Serve as a voice of the customer, translating... ...comprehensive benefits We are driven by impactful work. Your...Permanent employmentFull timeRemote workFlexible hours
- ...Customer Success Manager At Protomiq, we believe that the auto dealerships that... ...Success Manager, you are the voice of the dealer inside Protomiq... ...thinking skills Comfort with data-driven decision-making and... ...teams Nice to Have Exposure to AI products and automation strategies...Work at officeRemote workFlexible hours
- ...Senior Customer Success Manager, Corporate Lending At Finastra, we're a global leader... ...a consistent, metric-driven Customer Success model. This... ...new product capabilities and AI functionality across the customer... ...Celebrates, and share your voice through regular employee...Work at officeLocal areaImmediate startWorldwide2 days per week
$151k - $207.9k
...Secure Every Identity, from AI to Human Identity is the key to unlocking the potential... ..., let's talk. About the role: The Sr. Customer Success Manager role will play a critical part in the... ...motions. Represent the customer's voice: Gather and surface feedback that drives...Local areaWorldwideFlexible hoursShift work$85k - $110k
...transportation systems into smart, data-driven, and efficient digital networks.... ...provider globally. As a Partner Success Manager, you’ll be the face and voice of Via for our partners both... ...responsible for building genuine and durable customer relationships while converting those...Contract workWork experience placementRemote work$160k - $200k
...Customer Success Manager Location: San Francisco, CA / Atlanta, GA (Hybrid/Remote... ...Customer Success, SaaS, or AI Why Coworker? Coworker... ...goals, and serve as the voice of the customer internally.... ...integration discussions. ~ Data-driven approach to customer health...Full timeRemote workFlexible hours$150.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ....The Customer Success Manager, Senior Manager is a... ...and Account LeadershipROI-Driven Engagement: Determine when... ...Effectively amplify the voice of the customer with internal...Full timeWork at officeFlexible hours3 days per week$145k - $165k
...transportation systems into smart, data-driven, and efficient digital networks.... .... As a Senior Partner Success Manager , you’ll be the face and voice of Via for our partners both... ...responsible for building genuine and durable customer relationships while converting...Contract workWork experience placementRemote work$110k - $140k
...including machine learning and AI, to keep our solutions at... ...commercially oriented Senior Customer Success Manager (CSM) with deep expertise in... ..., representing their voice to internal teams, and ensuring... ...Opportunity (AAP/EEO) Statement: Research suggests that both the...Base plus commissionFull timeRemote work$90k - $100k
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud... ...databases and AI. Our enterprise customers across multiple verticals are... ...sophisticated marketing teams using data driven segmentation, lifecycle... ...client success and growth Manage a portfolio of client relationships...For contractorsLocal areaRemote workFlexible hours- ...Senior Customer Success Manager Hybrid - Atlanta or Philadelphia At Trella... ...healthcare. We are building AI-enabled intelligence and... ...cross-functionally to bring the Voice of the Customer to the... ...at every level, using data driven discussions to build trusted...Work at officeLocal areaFlexible hours
- ...Customer Success Manager As a Customer Success Manager at PowerPlan, you will... ...leadership. This is a relationship-driven, customer-facing role where... ...financial outcomes through AI-powered technology that... ...rate targets. Represent the voice of the customer, translating...Work at officeWork from homeFlexible hours
- ...identity verification across voice, video, and digital... ...identity synthetic? Detect AI-generated and... ...real time — protecting customers, workforce interactions, and emerging AI-driven interactions. Pindrop protects... ...Senior Customer Success Manager Who we are Are you passionate...Work at officeRemote workHome office
$80k - $90k
...Customer Success Manager II As a Customer Success Manager II at OpenGov... ..., commercially-driven position designed for... ...OpenGov is the leader in AI and ERP solutions for... ...Advocacy: Act as the "Voice of the Customer" for our... ...Success or equivalent research completed; strong...Contract workWork at officeLocal areaFlexible hours- ...Customer Success Manager MessageGears is the first and only customer marketing... ...losing sight of the end goal. AI-Assisted Customer Management... ...customers throughout. Voice of the Customer: Capture and... ...executive level. Data-Driven Account Management: Able to...
- TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization for its SaaS portfolio.... ...standardizing operations, enhancing customer experience, and leveraging AI for efficiency. Candidates should have 10-15 years of experience...Remote job
$105k - $120k
OpenGov is the leader in AI and ERP solutions for... ...include enterprise asset management, procurement and... ...OpenGov.com.Job SummaryAs a Customer Success Manager III at... ...roadblocks and ensure the "Voice of the Customer"... ....A Team of Passionate, Driven PeopleThis isn’t your typical...Contract workWork at officeLocal area
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