Workstation Support Technician

Workstation Support TechnicianDPP is seeking a Workstation Support Technician for an opportunity with our client in the healthcare insurance industry.Work location: Onsite in Columbia, SCDuration: 11 monthsTerms: W2 ContractWork authorization: US Citizen; must be able to obtain/maintain a low-level (Public Trust) clearancePosition Summary:This position could be building, backing up data, installing software, and deploying new workstations to users in our environment.We have a sub team of 15 members of the greater team of 70 for all of Workstation Support.Required Qualifications:Associate Degree in Computer Science, Information Technology, or another job-related field; OR 2 years of job-related work experience.CompTIA A+ or higher is preferred, not required.1 year of technical operations support experience preferred, not required.Required Technologies:Proficient in Microsoft Office applications, including Outlook, Word, Excel, Teams, and OneNote, with the ability to leverage these tools to support daily business operations.Experienced in delivering professional customer service, resolving inquiries, and communicating effectively through phone, Microsoft Teams, and email in a fast-paced business environment.Self-driven leader with the ability to manage assigned responsibilities independently, exercise sound judgment, take initiative, and provide guidance and support to team members while operating effectively with minimal supervision.Strong organizational skills and attention to detail, with the ability to manage records, track assets and requests, support operational activities, and ensure compliance with established processes and procedures.General knowledge of computer equipment and peripheral devices, with the ability to identify and communicate technically when needed.Soft Skills:Customer service and communication are the biggest skills needed in this role since we directly work with keeping users productive.Interested? Learn more:Click the apply button to learn more about this position (#26-01070). DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D DP Professionals