Program Specialist

Description Join our team at Bering's , a specialty retail store in Houston, Texas, known for beautiful paper, thoughtful gifts, and personalized service. We help customers celebrate life’s biggest moments with elevated stationery and custom invitations. About the Role We are seeking a creative, detail-oriented Stationery & Invitation Specialist to join our retail team full time. This role focuses on high-end wedding invitations, party and event stationery, and personalized paper goods, while also supporting everyday stationery sales on the sales floor. Key Responsibilities Provide one-on‑one consultations for custom and semi-custom wedding invitations, save‑the‑dates, party invites, and event stationery. Guide clients through paper selection, printing methods, colors, and embellishments to create cohesive, elevated suites. Advise on invitation wording, addressing etiquette, timelines, and quantities for weddings and special events. Recommend coordinating items (menus, place cards, programs, thank‑you notes, etc.) to complete the event paper story. Work with a range of premium stationery vendors; coordinate quotes, proofs, and order details. Review proofs carefully and manage approvals to ensure accuracy before production. Maintain sample books, vendor catalogs, and display areas so they are organized, current, and visually appealing. Support the sales floor by assisting customers with cards, journals, gifts, and party goods while meeting sales goals. Track orders, timelines, and follow‑ups, keeping clients informed of status, changes, or delays. Requirements Qualifications Required Previous retail or customer‑facing experience. Strong communication skills and a polished, professional demeanor with clients planning weddings or special events. Exceptional attention to detail and organization, with the ability to manage multiple projects and deadlines. Comfort with basic computer systems and point‑of‑sale tools. Preferred Hands‑on experience with stationery, wedding invitations, party goods, or paper boutiques. Familiarity with high‑end stationery vendors and custom order processes. Basic design skills and experience reviewing proofs; knowledge of Adobe Creative Suite or similar design tools is a plus. Understanding of wedding etiquette and luxury customer service standards. Schedule & Location Full‑time role based at Bering's – Westheimer in Houston, Texas . Flexible availability required, including weekends and holidays, based on business needs. If you love beautiful paper, enjoy guiding clients through important life events, and thrive in a boutique retail environment, we’d love to hear from you. #J-18808-Ljbffr