Bilingual Care Coordinator - Wraparound Team

Bilingual Care Coordinator Wraparound Team

Hiring Range: $28.62 - $34.22 per hour (includes WISe Differential)

Speech and writing fluency in both English and Spanish required

Benefits:

• Comprehensive Health & Wellness Coverage: Enjoy extensive health, dental, and vision benefits to support your well-being, with access to top-tier care and services.
• Generous Paid Time Off: Take advantage of up to 19 days of paid time off (PTO), plus 2 mental health days and 10 paid holidays in your first year, giving you the time you need to recharge and take care of yourself. (Pro-rated for part-time employees.)
• Company-Paid Life & Disability Insurance: We've got you covered with short-term disability, long-term disability, and life insurance, all provided at no cost to you, so you can feel secure in every situation.
• Student Loan Assistance & Professional Development: Benefit from student loan repayment assistance and a commitment to your growth with extensive training and development opportunities to advance your career.
• 403(b) Retirement Plan: Take control of your future with a wide range of investment options in our 403(b) plan. Depending on eligibility, you could also receive generous company contributions to help grow your retirement savings.
• Employee Assistance Program (EAP): Access confidential support through our EAP, offering resources for personal and professional challenges, including counseling, financial advice, and more.
• Pets Best Pet Insurance: Keep your furry family members healthy with comprehensive pet insurance for your cats and dogs, covering a variety of treatments and services.
• 2MorrowHealth Behavioral Change App: Improve your mental and physical well-being with free access to 2MorrowHealth, a powerful app designed to support healthy behavior changes and wellness goals.
• Home Support Services: Whether you're buying, selling, or refinancing, we offer valuable resources to assist with your home journey, helping you navigate the process with confidence.
• Dynamic, Collaborative Team Environment: Join an incredible team that thrives on collaboration, creativity, and support, where every voice is heard and every idea valued.

General Summary of Duties: The execution of the following tasks requires fluency in both Spanish and English languages as well as being informed and responsive across different communities and cultures. The Care Coordinator functions as a member of a multidisciplinary team while demonstrating the clinical skill and experience to plan, develop, coordinate, and provide treatment, rehabilitation, and support services to program clients. A Care Coordinator also provides education, consultation to families, and crisis intervention services to clients assigned to the team.

Supervisory Responsibilities: None

Major Responsibilities/Tasks:

• Provide care coordination services for an assigned group of clients. Provide direct services such as individual, group, family counseling, crisis intervention, and case management to assigned clients.
• Facilitate Child and Family team meetings to ensure access, voice and choice within the wraparound process and to support the family's connection to the CFT members. Support additional meetings as needed including Kitsap Shared Resources, Individualized Education Plan (IEP) conferences, Kitsap County Court proceedings and Family Team Decision Making (FTDM) meetings with Washington State Division of Child & Family Services (DCFS). Identify natural supports and facilitate their participation in the CFT and the family's system of support.
• Create the Plan of Care for each family in WISe that describes the family, the team, and the work to be undertaken to meet the family's needs. Ensure that the Plan of Care is updated after each CFT meeting. Complete all action steps assigned during the CFT meetings.
• Facilitate building community partners and identifying resources to support the family's unique needs. Identify new resources and facilitate family participation to access these services.
• Complete a CANS screening and assessment on WISe referred children/youth. Reassess the child/youth using the CANS every three months. Use the CANS outcomes as part of the Plan of Care. Document client progress to maintain a permanent record of client activity according to established policies and procedures.
• Assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans in collaboration with the treatment team.
• Educate and support clients' families and advocate for clients' rights and preferences. Consult with families and community agencies such as DSHS, court systems, housing authorities, etc., to maintain coordination in the treatment process.
• Assist and support clients in finding and effectively using a primary care physician and a dentist and develop health self-management skills. Work with the team to coordinate psychiatric care with medical care.
• Provide crisis intervention counseling and coordinate with Designated Crisis Responders/crisis services when appropriate.
• Document client progress to maintain a permanent record of client activity according to established policies and procedures.
• Participate in daily staff organizational meetings and treatment planning review meetings.
• Participate in providing information to clients on substance use issues such as mental and physical health and daily functioning. Coordinate treatment with internal and external substance use treatment providers.
• Assist clients with gaining resources and education to support their autonomy and basic needs.
• Monitor assigned clients for LRA compliance. Facilitate LRA extensions with the CRT and all court-involved personnel to insure LRA's are continued uninterrupted, as appropriate. Assist CRT in determining when revocation is appropriate.
• In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

Minimum Qualifications:

• BILINGUAL: Spanish and English Fluency Required
• EDUCATION: Bachelor's Degree in Psychology, social services, or behavioral health field.
• EXPERIENCE: Entry level (no prior related work experience) This position requires driving clients in a personal vehicle on behalf of the agency; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in the state of Washington, and have reliable, insured transportation.
• LICENSURE: Agency Affiliated Counselor Registration.

Preferred Qualifications:

• EXPERIENCE: Experienced (minimum 2 years of job-related experience) Experience in co-occurring disorders treatment, individual and group therapy, vocational services, or substance abuse treatment. The capacity to work well with children and families.

Performance Requirements:

• KNOWLEDGE:
• Maintain a working knowledge of current trends in community mental health, including health care reform and automation of job tasks using computer technology.
• Maintain a certification as a Child and Adolescent Needs and Strengths Assessor and administer this screening in person and over the phone as necessary to clients, caregivers, clinicians, social workers, and other community members
• SKILLS:
• Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
• Communication ? Communicates clearly and concisely.
• Computer skills ? Ability to operate a personal computer, fax machine, printer, and copier proficiently.
• Abilities:
• Demonstrated ability to meet or exceed productivity standards.
• Demonstrated ability to work cooperatively and collaboratively as a team member.
• Able to assist in building positive working relationships with staff of all agency departments.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Work Environment : Frequent mobility and/or sitting required for extended periods. Mental/Physical Requirements : While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen. Peripheral vision is also required for this position. Our recruitment processes are designed to prevent discrimination against our people regardless of gender identity or orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any aspect which makes someone unique.