Referral Coordinator

Job TitleAdditional Information About the RolePRN – As NeededNormal Business Hours – Monday through Friday 8 am to 5 pmMust be able to work 1-2 days a weekAbility to support MO team needsCoordinating with multiple hospital locations in MOSupporting both hospice and home health needs!Hospital experience is a plus!OverviewBJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs.BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.The Central Referral Center (CRC) for BJC Home Care Services is where the patient referral process starts. There are Intake Coordinators in each BJC hospital who coordinate services for those patients that need home care. The patients who choose BJC Home Care Services are then channeled through the CRC. The CRC also consists of nurses who take physician office referrals for patients not currently hospitalized. There is someone on-call 24/7 for the CRC to facilitate home care coordination for patients in emergency rooms, etc.Preferred QualificationsRole PurposeResponsible for processing referrals accurately and efficiently in accordance with established agency policies and admission criteria ensuring timely transmission to operational areas; serve as a resource liaison for all product lines, promote customer satisfaction.ResponsibilitiesScreens referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.Verifies insurance benefits, obtains pre-authorizations as necessary, assists billing department, and interprets company services, admission criteria and medical policies to referral sources and individuals seeking information.Tracks current clients that are either hospitalized, placed in a short-term skilled facility or in a rehabilitation facility.Communicates and coordinates discharge planning and educates internal and external customers about Home Care Services and/or outpatient services.Minimum RequirementsEducationNursing Diploma/Associate'sExperience2-5 yearsSupervisor ExperienceNo ExperienceLicenses & CertificationsRNPreferred RequirementsEducationBachelor's DegreeNursing/Social Work/relatedExperience5-10 yearsBenefits and Legal StatementBJC Total RewardsAt BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire dateDisability insurance* paid for by BJCAnnual 4% BJC Automatic Retirement Contribution401(k) plan with BJC matchTuition Assistance available on first dayBJC Institute for Learning and DevelopmentHealth Care and Dependent Care Flexible Spending AccountsPaid Time Off benefit combines vacation, sick days, holidays and personal timeAdoption assistanceTo learn more, go to our Benefits Summary.*Not all benefits apply to all jobsThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer