Sales Advisor: Grown Brilliance

Overview Join to apply for the Sales Advisor: Grown Brilliance role at Leap . About the Brand Grown Brilliance is a minority-female-founded and 75% female-led company. The brand's mission is to empower and inspire future generations of women to pursue their passions by pushing commercial and creative boundaries. Grown Brilliance was founded by Akshie Jhaveri, a third-generation jeweler, with a transparent and value-driven approach to jewelry. The company uses 100% conflict-free lab-grown diamonds of the highest quality that never compromise on style or value, and is committed to timeless jewels and conscious living. About the Role We are committed to finding exceptional talent to represent our Grown Brilliance boutique in Stonebriar Mall. We are seeking dynamic Part Time and Full Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications Minimum Age: Must be at least 18 years old to align with company standards. Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients. Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience. Compensation Hourly Pay Range: $16/hr to $18/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills. Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges. Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams. Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment. Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism. Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience. Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness. Key Performance Indicators (KPIs) Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients. Customer Retention: Deliver personalized experiences, leverage effective networking, and maintain exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time. About Leap The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. Leap Perks Bonus Eligible AllOne Health - Employee Assistance Programs 401K Accrued PTO: Part-Time hourly employees can accrue based on local laws Employee discount + wardrobe allotment for participating Leap brands Diversity & Inclusion To achieve our mission, we strive to create a diverse community of Leapers who support the brand and customers we serve and help us grow and thrive individually and as a team. Our differences are valued and central to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, and gender identity are welcomed and respected. Seniority level Entry level Employment type Part-time Job function Sales, General Business, and Education Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing #J-18808-Ljbffr Leap