Scheduling Assistant

Scheduling Assistant

in Helena, MT

Discover a client service role that makes every day rewarding. As a Scheduling Assistant for Interim HealthCare®, you'll be part of a team that is improving lives through the home-based care they provide.

Our Scheduling Assistant will enjoy some excellent benefits:

• $18 per hour
• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that promotes work-life balance

Here's a big-picture view of what you'll do:

• Assist the Operations Manager in establishing, monitoring, and supporting compliance with quality and scheduling standards
• Receive scheduling calls and organize or reorganize schedules for home care personnel
• Verify client schedules and support accurate documentation related to scheduling coordination
• Verify employee availability and accuracy documentation to schedule
• Track and coordinate staff leave to ensure adequate patient coverage
• Operate the scheduling phone line, to receive incoming calls and provide a professional, helpful point of contact
• Ensure assigned office functions are completed in compliance with federal, state, and local laws; applicable accreditation standards; Interim HealthCare policies, procedures, and standards; and organizational requirements

A few must-haves:

• Associate's degree or equivalent years of training and work experience
• Minimum of 1 year of experience in healthcare or a related industry
• Strong organizational skills, attention to detail and computer software proficiency
• Communicates clearly and professionally, both orally and in writing, with caregivers, patients/clients, referral sources, and other internal or external contacts
• Builds constructive working relationships with office staff, field personnel, and service partners
• Handles sensitive information, including PHI, with discretion and in accordance with organizational privacy and confidentiality expectations.

Working Conditions & Physical Effort:

• Work is normally performed in a typical interior/office work environment.
• Ability to work flexible schedule and/or evening hours as needed.
• Ability to sit in front of CPU for long periods of time.
• Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.

Why Work for Interim HealthCare?

Our mission at Interim HealthCare of Central Montana is improving people's lives by offering skilled and personal home care in the home or place of residence, enabling Montanans to age in place with independence, dignity and respect. You'll play a key role in that mission with the support of dedicated and experienced team, and a world-class organization whose founders and leaders know what it takes to deliver exceptional care, because many of them have.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.