Senior Business Analyst

Senior Business Analyst If you thrive at the intersection of business strategy, process improvement, and technology delivery, this role offers the opportunity to influence how ATS evolves its systems and operations. Senior Business Analysts play a critical role in translating complex business needs into clear, actionable requirements-partnering across Business and IT to deliver solutions that drive efficiency, scalability, and value. This role requires a strong sense of ownership, the ability to lead analysis efforts across multiple initiatives, and confidence working with leaders, technical teams, and end users. Success comes from curiosity, structure, and the ability to turn ideas, challenges, and opportunities into well-defined solutions that work. Ready to shape the future of ATS systems and processes? Join us and help turn business vision into operational reality. * This is an in-office role at the corporate headquarters in St. Cloud, MN. (Ability to work remote on Tuesday and Thursday after 90 days of employment.) * ------------------------------------------------------------------------------- In this role, you'll… Business Partnership & Relationship Management Serve as a trusted partner to business and IT leaders-acting as the primary bridge between stakeholders and technical delivery teams. Consult with business process owners to identify opportunities for process improvement aligned with organizational strategy. Build strong, collaborative relationships with project teams to proactively identify risks, dependencies, and resolution paths. Provide clarity and alignment by translating business needs into shared understanding across diverse teams. Analysis, Facilitation & Problem Solving Lead analysis efforts for moderate to complex business initiatives involving process changes and information systems. Plan, conduct, and facilitate requirements-gathering sessions, workshops, and process-mapping exercises (current state and future state). Drive productive meetings by setting clear agendas, asking insightful questions, and guiding discussions toward outcomes. Manage multiple initiatives simultaneously while maintaining continuous awareness of project requirements and priorities. Adapt quickly to shifting priorities, timelines, and stakeholder needs in a fast-paced environment. Requirements & Documentation Elicit, analyze, and document business requirements, process flows, user stories, and acceptance criteria using best-practice disciplines. Partner with business and/or product owners to help define product scope, objectives, and requirement prioritization. Translate business requirements into functional and non-functional requirements that support effective technical delivery. Create and maintain high-quality documentation, including policies, procedures, workflows, process maps, and user guides. Coordinate the organization, retention, and accuracy of documentation repositories. Delivery Support & Quality Collaborate closely with development and testing teams to ensure requirements are understood, traceable, and satisfied. Assist with process and application testing as needed-documenting issues, outcomes, and resolutions. Clearly articulate design, development, and testing processes to business partners using non-technical language and to IT partners in technical terms. Consistently model and support ATS Mission, Vision, Values, and All-Employee Competencies. * ------------------------------------------------------------------------------- Must-haves for Success Business Analysis Expertise 5+ years of experience as a Business Analyst, Business Systems Analyst, or Senior Analyst Proven ownership and accountability for requirements outcomes Strong experience planning and estimating business analysis activities Demonstrated success eliciting, organizing, and documenting requirements as features, user stories, and acceptance criteria Process & Facilitation Skills Experience in business process development and improvement Proven process-mapping expertise using tools such as Visio, Miro, or similar Exceptional meeting facilitation skills-both virtual and in-person Ability to distinguish and organize business, functional, and non-functional requirements Communication & Relationship Building Excellent written, verbal, and interpersonal communication skills Ability to work effectively one-on-one and in group settings with end users and technical teams Strong situational awareness with analytical and problem-solving strengths Professional, collaborative, and relationship-based approach Organization & Technology Proficient in Microsoft Office (Word, Excel, Outlook) Experience using JIRA, Confluence, or similar requirements and documentation tools Ability to operate effectively in a fast-paced, multi-initiative environment Education & Experience Four-year degree in Information Technology or related field (or equivalent experience) Transportation industry experience preferred, not required Travel Willing and able to travel infrequently, including overnight travel Availability to support work needs outside of normal business hours as required * ------------------------------------------------------------------------------- Physical Demands & Work Environment Primarily office-based role Frequent use of computer, keyboard, mouse, and multiple monitors Regular verbal communication with internal and external stakeholders Occasional movement throughout the office Reasonable accommodations available to enable individuals with disabilities to perform essential job functions * ------------------------------------------------------------------------------- Compensation & Benefits The anticipated base salary range for this position is $95,000 to $130,000. Base salary is determined by relevant experience, education, certifications, and geographic location, compared to others performing substantially similar work. In addition to base pay, employees may be eligible for performance-based incentives based on individual and/or company performance. Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package, including: Health, dental, and vision insurance 401(k) retirement savings plan (effective the first of the month following 60 days of employment) Paid holidays and paid time off Professional development and learning opportunities Wellness programs and employee assistance resources Our goal is to ensure employees have the support and resources they need to thrive-professionally and personally. * ------------------------------------------------------------------------------- About ATS - Succeed Today. Grow Tomorrow. Founded in 1955, Anderson Trucking Service, Inc. (ATS) is a global transportation and logistics leader headquartered in St. Cloud, Minnesota. With over 70 years of experience, ATS has built a reputation for integrity, innovation, and excellence-powered by a dedicated team of professionals. We believe in rewarding determination, investing in growth, and creating opportunities beyond "just a job." If you're looking for a career where your work drives real impact, ATS could be the place for you.