IT Support Specialist

Job Summary
We are hiring an IT Support Specialist, IT Asset Technician, for an onsite contract-to-hire opportunity in San Jose, CA. This role is ideal for a hands-on, organized IT professional who enjoys supporting technology operations, managing equipment logistics, and helping employees get the hardware they need to be productive.

You will join a fast-paced IT services environment where teamwork, communication, and accuracy are valued. This is a strong opportunity to build experience in desktop support, IT asset management, device preparation, inventory control, and hardware lifecycle processes while working with a supportive team focused on reliable service delivery.

Key Responsibilities
- Prepare laptops, mobile devices, and related IT equipment for new hires and internal users.
- Manage IT asset inventory, including tracking, organizing, updating, and maintaining accurate records.
- Process returned equipment, inspect devices, and coordinate next steps for reuse, repair, or storage.
- Package, ship, receive, and move hardware while following established procedures.
- Support desktop service and support activities related to equipment logistics, setup, and asset control.
- Communicate clearly with internal teams and users to ensure timely equipment fulfillment and issue resolution.

Compensation and Benefits
- Pay range is $27 to $32 per hour.
- Contract/temporary, 3 to 6 month contract-to-hire opportunity.
- Onsite position in San Jose, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills
- Prepare and stage laptops, mobile devices, and IT hardware for employee use.
- Maintain accurate IT asset records and inventory updates.
- Coordinate equipment returns, shipping, receiving, and hardware movement.
- Support day-to-day IT equipment logistics in a fast-paced onsite environment.

- 1 to 3 years of experience in IT Support, Desktop Support, IT Asset Management, or a similar technical support role.
- High school diploma or GED required.
- Strong organizational skills with attention to detail and accuracy.
- Clear written and verbal communication skills.
- Ability to lift up to 50 lbs. as part of equipment handling responsibilities.
- Comfortable working onsite in a fast-paced, service-oriented IT environment.

Preferred Qualifications
- Experience with laptop imaging, device provisioning, or new hire equipment setup.
- Familiarity with IT asset tracking systems, ticketing tools, or inventory management processes.
- Prior experience supporting hardware logistics, shipping, receiving, or equipment returns.
- Ability to prioritize requests, follow procedures, and work collaboratively with IT support teams.

AllSTEM Representative Contact Info

Account Executive:


Teena


Branch Phone:


View phone number on click.appcast.io


Location:


Houston, TX