Technical Representative

Overview Technical Representative is a critical TechOps role at Delta’s Maintenance Repair Operations (MRO). In this role, you will provide oversight of MROs to ensure they are maintained according to Delta and FAA specifications, including performing FOD walks, ensuring safety, reviewing top drivers and ensuring milestones are met. The position reports directly to Delta Air Lines Maintenance Program Manager (MPM) and is on‑site at MRO locations performing maintenance activities on Delta aircraft. Summary of Responsibilities Provide oversight of MROs to ensure compliance with Delta and FAA specifications, including performing FOD walks and ensuring safety. Review, negotiate and resolve issues related to cost, project timelines, work scope, compliance, and safety. Ensure timely and cost‑effective strategic, analytical, and tactical support of day‑to‑day operational requirements. Ensure compliance with all Delta and FAA policies and procedures. Perform drug testing of selected individuals as a safety‑sensitive requirement. Review and ensure accomplishment of non‑routine work and key milestones. Benefits and Perks Competitive salary, industry‑leading profit sharing program, and performance incentives. 401(k) with generous company contributions up to 9%. Up to 2‑weeks of vacation for new hires (earned for use in the following vacation year). Up to 56 hours of paid personal time within a 12‑month period. 10 paid holidays per calendar year. 12‑weeks paid maternity/parental leave for birthing parents; 2‑weeks for non‑birthing parents. Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance. Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized backup care, and programs for loved ones in all stages. Holistic wellbeing programs supporting physical, emotional, social, and financial health. Domestic and international space‑available flight privileges for employees and eligible family members. Career development programs to achieve long‑term career goals. World‑wide partnerships for community service and sustainability goals. Business Resource Groups to promote inclusion. Recognition rewards and awards through the platform Unstoppable Together. Access to over 500 discounts and voluntary benefits through DeltaPerks. Minimum Qualifications Consistently prioritize safety and security of self, others, and personal data. Embrace a diverse set of people, thinking, and styles. Demonstrate privacy is a priority when handling personal data. Must be performing satisfactorily in the present position (if transferring internally). Must read, write, speak, and understand English. Must pass a DOT required pre‑employment drug screen and thereafter submit to DOT mandated random drug and alcohol testing. Must pass a background check including a government required fingerprint‑based criminal history records check. Must have a valid driver's license. Must be at least 18 years of age with authorization to work in the United States. Must possess a high school diploma, GED, or high school equivalency. Should have strong business acumen including structured problem solving, analytical skills, data analysis and solid understanding of business management concepts. Should possess strong operational, technical and leadership skills. Should have awareness of regulatory requirements regarding MRO operations. Should have a thorough understanding of FAR's, Delta’s Policies and Procedures, TOPP compliance standards, operations, maintenance, and reliability programs. Should have excellent organizational and interpersonal skills (both internal and external). Should be highly motivated and have the ability to support business directives to reach common goals. Must possess broad experience in airline operations including a proven technical and troubleshooting background. Must be an Aircraft Maintenance Technician (AMT) or higher classification and must have a current Airframe and Powerplant license. Must have experience with Microsoft Office (Access, Excel, Word, PowerPoint, MSProject). Must have working knowledge of Tech Ops information systems: MIRS, GEM, SAP and TechOps homepage navigation. Preferred Qualifications Bachelor’s degree in a technical discipline. Heavy maintenance experience. MRO experience. #J-18808-Ljbffr