Solutions Engineer
Outshift by Cisco
Partner Solution Engineer (PSE)
Join the Americas Partner Organization (APO) team, dedicated to the success of one of our most critical national partners: CDW. You will work within a top-tier group of engineers who possess a phenomenal depth of Cisco expertise. As a Partner Solution Engineer (PSE), you are the primary technical bridge between Cisco and CDW's presales organization. You will collaborate with Partner Leaders, Account Managers, and CDW's own Solution Architects to drive a $2B+ joint business, focusing on building technical capability and accelerating joint pipeline.
Your responsibilities include:
- Design and deliver impactful technical enablement programs, hands-on labs, demos, and technical workshops for CDW's Solution Architects and technical specialists.
- Accelerate partner adoption of key Cisco platforms to help CDW reach practice maturity.
- Serve as the escalation lead on high-value, complex opportunities. Conduct joint architectural design sessions and proof-of-value strategies to differentiate Cisco solutions.
- Partner with Cisco Partner Account Executives and CDW leadership on territory mapping, demand-generation campaigns, and architectural business plans driving initiatives aligning to partner profitability and Cisco's growth priorities.
- Act as a critical feedback loop, advocating for CDW-specific needs to Cisco Business Units and Product Management to remove technical roadblocks and influence product roadmaps.
- Actively support the Cisco culture by sharing technical, professional, and sales skills, providing consultative support to enable CDW's engineering teams and drive partner loyalty.
- Leverage AI tools and capabilities to scale the CDW growth engine for Cisco products and solutions.
Minimum qualifications include:
- 4+ years of experience working directly with or within Tier-1 National Partners, System Integrators, or Value-Added Resellers (VARs).
- Ability to articulate technical value across CDW engineering practices, effectively negotiating and influencing technical practice leads and executives to align with Cisco technical priorities and Go-to-Market/Route-to-Market.
- Practical experience with Cisco-specific platforms, including Catalyst 9000 series, Catalyst Center (DNA Center), Meraki full-stack, and Cisco Security/SASE solutions.
- Exceptional communication skills; ability to simplify complex architectures for C-suite discussions and lead high-stakes technical negotiations.
- Experience designing and delivering technical workshops, hands-on labs, or enablement programs for technical specialists.
Preferred qualifications include:
- 2+ years of professional experience in IT as a Systems Engineer, Solutions Architect, or Technical Consultant.
- Demonstrated foundational knowledge in Enterprise Networking (e.g., Switching, Routing, SD-WAN) and cloud or cybersecurity principles.
- Experience working in a team-based sales or engineering environment, with a track record of driving cross-functional success.
- Bachelor's degree in a technical field (Computer Science, Electrical Engineering) or equivalent practical experience.
- Active CCNA (Enterprise Infrastructure/Wireless) or higher-level industry certifications (e.g., CCNP, PCNSE, AWS/Azure certifications).
- Demonstrated use of AI tools or automation to streamline technical workflows and scale engineering productivity.
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