Product Owner/Business Analyst

Location Hybrid in Chandler, AZ or Irving, TX Critical Differentiators End-to-end application funnel understanding (prospect → apply → decision → onboard) Ability to simplify complex product/risk rules into customer-friendly flows Strong integration awareness (backend systems, APIs, enterprise services) Comfort balancing Customer simplicity vs regulatory/compliance constraints Business goals vs technical feasibility Must Haves Requirements & Analysis Requirements elicitation (workshops, interviews, discovery) Business process analysis & modeling Feature creation & acceptance criteria definition Gap analysis / impact analysis Data analysis & insight generation Stakeholder & Communication Skills Cross-functional collaboration (Product, Tech, Risk, Ops, Design) Stakeholder alignment and expectation management Facilitation of working sessions / decision forums Technical & Digital Fluency Understanding of APIs, integrations, and system architecture Familiarity with digital application flows (UI, backend, data capture) Experience with platforms and tools (Jira, Confluence, analytics tools) Basic data & reporting literacy Customer Experience & Design Thinking UX/UI fundamentals and usability principles Journey mapping and funnel optimization (e.g., application flows) Accessibility and intuitive design mindset Risk, Compliance & Governance Understanding of regulatory requirements (KYC, AML, etc.) Risk identification and mitigation Policy adherence (SDLC, controls, approvals) Audit readiness and documentation discipline Leadership & Ownership Decision-making under ambiguity Prioritization trade-offs (scope vs. timeline vs. risk) Influencing without authority Accountability for outcomes (not just requirements) Nice to Haves Product & Strategy Skills Product vision & strategy definition Roadmap planning & prioritization Value-based decision-making (ROI, MVP focus) Customer-centric thinking & journey mapping Market and competitive analysis Data & Performance Management Metrics definition (conversion, drop-off, completion rate) KPI tracking and reportingExperimentation and data-driven decisions Post-launch performance optimization Agile Product Execution - Basic familiarity is fine Backlog ownership & prioritization Sprint planning, grooming, and refinement Definition of Ready / Definition of Done Iteration planning & release coordination Agile frameworks (Scrum, Kanban, SAFe) ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law. #J-18808-Ljbffr ManpowerGroup