Back of House Manager

Back of House Manager – Chick-fil-A CoolSprings Galleria

Chick-fil-A CoolSprings Galleria is seeking a motivated, dependable, and experienced Back of House Manager to lead our kitchen team. We're looking for someone who takes pride in developing people, maintaining high operational standards, and creating a positive, team-oriented environment. As our Back of House Manager, you'll play an important role in leading daily kitchen operations, coaching Team Members, and ensuring we consistently deliver high-quality food and exceptional service. This is an excellent opportunity for someone with restaurant leadership experience who wants to grow professionally while making a meaningful impact on their team.

Position Details

• Full-time kitchen management position
• Competitive pay: $20–$23/hour based on experience
• Monday–Saturday scheduling; closed Sundays
• Located inside CoolSprings Galleria in Franklin, TN
• Opportunities for professional growth and advancement
• Hands-on leadership role working alongside the kitchen team

Key Responsibilities

• Lead and oversee daily Back of House operations.
• Coach, train, and develop kitchen Team Members.
• Maintain Chick-fil-A standards for food quality, safety, and cleanliness.
• Ensure efficient kitchen operations during busy periods.
• Support appropriate staffing and labor productivity.
• Create a positive, accountable, and team-focused work environment.
• Assist with inventory management, food waste reduction, and operational efficiency.
• Identify opportunities to improve kitchen performance.
• Communicate effectively with Front of House and restaurant leadership.
• Lead by example through a strong work ethic, professionalism, and servant leadership.

Qualifications

• Previous restaurant or food service leadership experience preferred.
• Strong communication and people-management skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Understanding of food safety, cleanliness, and operational standards.
• Dependable, organized, and proactive.
• Ability to coach employees and address performance concerns.
• Willingness to work alongside Team Members during busy shifts.
• Previous Chick-fil-A experience is a plus, but not required.

Benefits

• Competitive hourly compensation
• Free employee meals
• Leadership development opportunities
• Career advancement opportunities
• Scholarship opportunities, if eligible
• Paid training
• Positive, team-oriented work environment
• Closed Sundays

At Chick-fil-A CoolSprings Galleria, we believe great leadership starts with caring for people. We're committed to creating an environment where Team Members feel supported, challenged, and encouraged to grow. As a Back of House Manager, you'll have the opportunity to develop future leaders, influence restaurant performance, and make a lasting difference in our team.

Work schedule

• Weekend availability
• Day shift
• Night shift

Benefits

• Flexible schedule
• Referral program
• Employee discount
• Paid training