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Cricket Wireless Sales Advocate Bilingual (Englis/Spanish) - Ideal Market

Kaki Brothers Management LLC

New Orleans, LA

Job Description

Job Description

Job Summary

The Cricket Sales Advocate is responsible for delivering an exceptional in-store experience by engaging customers, identifying their needs, and promoting Cricket Wireless products and services. This role plays a vital part in driving sales, maintaining store standards, and ensuring customer satisfaction.

Responsibilities

  • Welcomes customers and builds rapport to assess individual needs.
  • Recommends suitable wireless devices, plans, and accessories based on customer requirements.
  • Promotes and upsells Cricket Wireless products and services to meet sales targets.
  • Stays current on promotions, offers, and wireless trends to effectively educate customers.
  • Provides basic technical support, including device setup and troubleshooting.
  • Clearly explains billing procedures, account setup, and service options.
  • Accurately processes transactions such as payments, activations, and upgrades.
  • Maintains a clean, organized, and fully stocked store environment.
  • Supports team members to achieve overall store performance goals.
  • Participates in ongoing training and team meetings to enhance product knowledge and sales strategies.
  • Accepts and applies constructive feedback to improve performance.
  • Performs additional duties as assigned.

Wireless Cashier Top Skills & Proficiencies

  • Bilingual in Spanish and English preferred.
  • Previous experience in sales or customer service required.
  • Strong knowledge of Microsoft Office applications.
  • Excellent communication, sales, and negotiation skills.
  • Strong time management and organizational abilities.
  • Proven relationship-building skills and a willingness to receive and apply feedback.
  • Ability to work in a fast-paced, team-oriented environment.

Preferred Qualifications

  • High School Diploma or equivalent qualification such as a GED

Apply
Vacancy posted 3 days ago
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