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Patient Access Representative I

Endeavor Health Services

Patient Access Representative IGreets and assists all patients, visitors, physicians and employees in a friendly, courteous and professional manner. Accurately and efficiently completes registration for patients in Admitting, Outpatient Registration and in the Emergency Department. Verifies demographic information, insurance benefits and eligibility. Explains consent form, including release of information, financial responsibility, privacy notice. Takes payments, or refers patients to credit services to make arrangements, and informs patients of financial assistance procedures as appropriate. Works effectively as part of a team, in the department and with other hospital department staffs including nursing, patient care areas, support and financial services.Position: Patient Access Representative ILocation: Chicago, ILPart Time (20 hours)Hours: Every other weekend 6am-6pm & Every Tuesday 6am-230pmRequired Travel: noEducation: Minimum high school graduate or equivalent; prefer minimum one year college course work.Experience: Minimum six months experience in hospital or clinic registration/admitting, scheduling, patient financial services or medical records departments, or in a medical/physician practice setting.Unique or Preferred Skills: Excellent interpersonal communication and customer service skills. Ability to interact and communicate positively and effectively with multiple departments. Good working knowledge of basic medical terminology and anatomy. Knowledge of clinical office or department general policies and practices. Keyboarding at 45wpm. Good working knowledge of computers. Knowledge of Medicare, Public Aid, and managed care payment and reimbursement requirements. Ability to use good judgement and utilize independent decision-making skills to effectively problem-solve, resolve issues and facilitate department efficiency and productivity. Ability to prioritize and organize tasks, and to maintain flexibility in response to constantly changing demands.Benefits (For full time or part time positions):Premium pay for eligible employeesCareer Pathways to Promote Professional Growth and DevelopmentVarious Medical, Dental, Pet and Vision optionsTuition ReimbursementFree ParkingWellness Program Savings PlanHealth Savings Account OptionsRetirement Options with Company MatchPaid Time Off and Holiday PayCommunity Involvement Opportunities

Vacancy posted 2 days ago
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