Regional Sales Manager - Youngstown, OH

Position Summary:

The Regional Sales Manager is responsible for driving growth and providing account customer service throughout their territory by achieving key sales metrics prescribed by the Market President.

Essential Functions:

• Guide growth opportunities throughout territory for both in-person and telehealth services (minimum 10 qualified centers quarterly)
• Drive revenue growth, both short- and long-term, through sales and operational efforts
• Make phone calls or conduct in-person/virtual meetings with customers
• Maintain existing caseload saturation above 30% throughout assigned territory
• Manage accounts and relationships with key partners
• Develop sales and marketing initiatives that positively impact growth
• Organize data and details used in CRM tools and marketing databases
• Prospect, market, and conduct sales calls to SNFs, ALFs, and chain headquarters
• Prepare marketing materials and sales presentations
• Conduct meetings, demos, and webinars for SNF clients (existing and new)
• Promote and sell MediTelcareGo! platform to current SNF customers
• Customer Retention and Service:
  • Conduct calls and engagement activities, documenting in CRM
  • Attend SNF meetings and represent the company
• Travel up to 70% for customer engagement, presentations, and closing deals
• Meet performance metrics set by the CEO

Education, Experience, and Licensing:

• Minimum college degree or equivalent experience
• 3–5 years in a healthcare setting (skilled nursing preferred)
• 3–5+ years in multi-state sales with success in securing large contracts

Knowledge, Skills, and Abilities:

• Basic knowledge of medical terminology
• Experience using online healthcare tools
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to maintain confidentiality (HIPAA/PHI compliance)
• Strong commitment to high-level customer service and communication
• Ability to embrace a culture of caring and kindness

Physical and Environmental Requirements:

• Dedicated home office meeting HIPAA standards
• Reliable internet connection
• Valid driver’s license and reliable transportation
• Ability to travel up to 70% across multiple states as needed
• Physical ability to stand, walk, type, and perform related tasks
• Ability to sit for long periods (travel and administrative tasks)
• Possible exposure to bodily fluids, infectious diseases, and cleaning chemicals

Disclaimer - This description is not a complete listing of all responsibilities. MTC Care may modify duties based on business and patient needs.

About Us

MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities. Our commitment to delivering top-notch behavioral health services reflects a deep understanding of the challenges faced by aging residents. Our clinical team includes trained psychiatry and psychology providers with a focus on tailored interventions to ensure quality of life for patients, a supportive environment that promotes mental well-being, interdisciplinary collaboration, and compliance with regulatory organizations.

MTC Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive and diverse workplace.