Patient Access Representative

Job Title

Greet public and register Emergency Room patients.

Perform clerical and reception duties utilizing knowledge of medical terminology.

Duties include answering telephones, reviewing physician order and various health care documents, completing order entry.

Schedule patients and accept cash collections.

Conduct patient interviews to verify demographic and insurance information necessary for the patient and third-party payers, assures compliance with all state and federal rules/regulations pertaining to insurance carrier, and gathers signatures for required forms.

Operate switchboard and utilizes paging system.

Monitors various alarm panels and dispatches for disaster planning, weather warnings, and other facility codes.

Other duties as assigned to ensure patient access management and to maximize the revenue cycle.

Qualifications

Required:

High School diploma or GED

Preferred:

Medical Terminology

Graduation from an accredited program for Medical Assistants

Computer classes and/or experience

Previous healthcare experience

Benefits

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.