IT Technician

Job Description Job Description Job Title: IT Technician Location: Clinton, CT Position Overview: We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our growing team in Clinton, CT. This is a great opportunity for someone looking to start their career in IT within a fast-paced manufacturing environment. You will support day-to-day IT operations, assist employees with technical issues, and help maintain our systems and equipment to ensure smooth production and business operations. Key Responsibilities: Provide technical support to employees for hardware, software, and network-related issues Set up, configure, and maintain computers, printers, and other IT equipment Troubleshoot and resolve basic IT problems in a timely manner Assist with user account setup, password resets, and access permissions Support manufacturing systems and shop floor technology as needed Perform routine system maintenance, updates, and backups Maintain accurate records of IT issues and resolutions Collaborate with team members to improve IT processes and efficiency Ensure compliance with company policies and cybersecurity best practices Qualifications: Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience) Basic knowledge of Windows operating systems, Microsoft Office, and common IT hardware Strong problem-solving skills and willingness to learn Good communication and customer service skills Ability to work independently and as part of a team Prior internship or hands-on experience is a plus but not required Preferred Skills (Not Required): Familiarity with networking basics (TCP/IP, Wi-Fi, etc.) Experience with help desk or ticketing systems Exposure to manufacturing or industrial environments Note: Pay is based on experience