Quality Control Manager

Job Title Quality Manager Salary Status DOE FLSA Exempt Employment Type Full-Time Location Greer, SC Reports to Plant Manager Job Overview The Quality/Continuous Improvement Manager is responsible for maintaining and improving the plant‑wide quality system that focuses on customer satisfaction, defect prevention, improved defect detection, and continuous improvement utilizing Six Sigma techniques. This is a hands‑on manufacturing focused position requiring 50%+ of the work requirements to be executed in service to shop‑floor improvements. Essential Responsibilities Acts as the SQF Practitioner and champions SQF programs, including HACCP, certification audits, training, and food safety/food defense maintenance within the Plant. Manages the Material Review Board, internal/external audits, CAPA, document control, and record review. Oversees and manages a staff of Quality Leads/Technicians. Leads the quality assurance systems plant‑wide to achieve zero defects through hands‑on training, strong work ethic, and leadership by example. Leads the Continuous Improvement systems plant‑wide to achieve a results focused plant culture, where all team members support right the first time and other business metrics as determined by the strategy. Develops and optimizes robust quality systems and processes, including recommending and implementing new quality tools and technology. Identifies and resolves systemic quality problems at plant level through a reduction in variation in processes and components (i.e., SPC, SQC, Pareto charts, GEMBA walks, Gage R&R, Guidewheel, etc.). Ensures thorough and in‑depth root cause investigations are conducted and robust and effective corrective actions are identified and implemented to address critical or repetitive quality defects. Maintains and enhances plant level quality performance metrics. Participates in Quality Forum meetings with other plant department managers and VPET quality managers. Improves profitability through reduced internal scrap and customer returns. Successfully interfaces with key customers and prospects to improve quality and win new business. Effectively works with Engineering Managers and Food/Safety Coordinator position. Performs Food Safety/Food Defense duties. Performs other related duties as assigned. Minimum Requirements A minimum of 10 years’ experience supervising a Quality Department preferred. Must also be able to deal effectively and professionally with team members. Experience with team‑based troubleshooting of injection and blow molding processes. Strong statistical background (including the use of Excel, Minitab, etc.), SPC/SQC and various quality based statistical tools. Able to effectively lead a cross‑function/departmental internal team. Ability to train and coach others in field of expertise and quality systems. Excellent external/internal customer and presentation skills to all levels of customer’s organizations. Strong multiple project management skills. Able to thrive in a fast‑paced environment characterized by high growth. Education And/or Experience Bachelor’s Degree (preferably in a technical discipline) or equivalent related work experience required. Minimum of 10 years’ quality assurance or quality engineering supervisory experience in a fast paced manufacturing environment. Plastic injection and blow molding experience desirable, preferably in a multi‑plant environment. ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma green/black belt certification is desirable. Excellent negotiation, presentation, meeting facilitation, and organizational skills. Strong customer relationship building skills. Strong “hands‑on” analytical problem solving abilities. Excellent written and oral communication skills. Competitive Benefits Medical (HMO), dental and vision insurance premium. 401k plan, Employer contributes 3%, up to 4%. Company offers vacation and sick pay. Holiday Pay: Eight (8) paid holidays per year. Basic Life Insurance Paid (25K policy). We are an Equal Opportunity/Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. #J-18808-Ljbffr