Office Specialist III, HIM Operations

Office Specialist III, HIM OperationsHennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.Department: HIM OperationsFTE: 1.00 (80 hours per pay period)Shift Time: 2:30 PM - 11:00 PMShift: Evening and Every 3rd WeekendShift Length: 8 hoursLocation: In-PersonOther: You will be required to work, one major and one minor holiday, plus rotating MLK day every 3 yearsPurpose of this position: Under general supervision, an employee in this class performs work in a senior-level office support capacity that involves the application of significant and technical skill to the preparation of specialized office documents, use of computerized information systems, forms processing, and public service contactResponsibilities:Prepares, files, retrieves, and maintains records and documents from departmental filing systems; develops forms and/or assists with revision; maintains supplies, office equipment, and inventoryCollects, evaluates, screens, relays, and responds to a broad range of requests for information; explains a variety of requirements, policies, and procedures regarding services to public and staffProcesses and verifies complex information and calculations on forms, documents, and requisitionsInputs, retrieves, and modifies information and data stored in computerized systems, e.g. PeopleSoft; assists other users with problems associated with computerized systems and programs; generates reports using computer softwareRecords and updates information (including complex financial data) on a variety of forms, logs, journals, and ledgersWrites, prepares, and proofreads original correspondence, specialized reports, lists, tables, and other specialized departmental documents, e.g. meeting minutesPerforms special project activitiesAssigns and directs daily activities of coworkers; reviews quality and quantity of work of coworkers; resolves problems or issues regarding scheduling and work priorities; monitors work progressPerforms other duties as assignedQualifications:Minimum Qualifications:Two years of office clerical experience -OR- Two years approved education -OR- An approved equivalent combination of education and experienceSome positions require experience and/or education related to the positionKnowledge/ Skills/ Abilities:Demonstrated proficiency in MS Office (Word, Excel, Power Point, Outlook)Some positions may require knowledge of medical terminologyDemonstrated strong customer service skillsSelf-motivated and strong initiative to learnExcellent organization skills and ability to prioritizePrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)Shift Detail: Evening, Every 3rd Weekend, RotatingJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin: $21.35 Max: $26.62Job Posting: Oct-15-2026