Engagement & Experience Coordinator

Job Description

Job Description

Imre is an independent, award-winning, brand-engagement creative agency that helps consumer and healthcare brands connect authentically with people in some of the most important decisions of their lives.

At Imre, we believe in the five core values of Empathy, Optimism, Kindness, Innovation, and Disruption as the basis for business. Our culture is steeped in the personalities of our three home cities (New York, Philadelphia, and Baltimore) as well as our WFA employees around the USA. We are LGBTQ+- founded, and for 30 years have strongly believed that diversity is one of the key drivers of great creative and one of the keys to our success.

We're looking to add to our team of experts, and can't wait to meet you!

PRINCIPLE RESPONSIBILITIES AND DUTIES:

• Supports day-to-day operations on designated accounts to activate and manage social and digital campaigns and programs effectively.
• Collaborates on the creation and implementation of compelling and on-brand content for various social media platforms, ensuring consistency and relevance
• Monitors social media trends in order to inform strategic recommendations.
• Social listening reporting via the Talkwalker tool in order to provide clients with brand surround sound conversations to inform future recommendations.
• Collaborates with cross-functional internal teams including brand strategy, media, data & analytics, client experience and project management.
• Manage cross-functional internal workflows amongst brand strategy, media, data & analytics, client experience and project management.
• Experiment with AI and new tools to work smarter and more efficiently. Own accountability for learning and applying tools.
• Share fresh ideas; speak up if something could be improved. Be accountable for acting when you see opportunities to improve.
• Support client communication in partnership with the Experience Strategy Director.

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED:

• Bachelor's Degree
• Entry Level (or 0-1 years' experience)
• Familiarity with digital and social media management systems such as Khoros/Sprinklr, Meltwater/Talkwalker, Ad Manager and Creative Hub.
• Collaborative mindset and the ability to work effectively in a fast-paced, team-oriented environment.

#LI-Hybrid

$45,000-$55,000/year plus overtime

*salary dependent upon experience & education

imre is an equal employment opportunity employer. Employment decisions are based on merit, qualifications, abilities and business needs. imre does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, genetic information or any other characteristic protected by law. This policy governs all terms and conditions of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.