Loan Insurance Escrow Specialist
Robert Half
Job Description
Job Description
We are looking for a detail-oriented Loan Insurance Escrow Specialist to support a high-volume banking operation in North Charleston, South Carolina. This Long-term Contract position is ideal for someone who enjoys loan servicing work, thrives in an on-site team environment, and can manage time-sensitive escrow and tax-related tasks with accuracy. The role offers an opportunity to contribute during a busy production period while working with loan documentation, vendor reporting, and servicing platforms such as Fiserv.
Responsibilities:• Review non-escrowed loan accounts to identify overdue property taxes and take appropriate follow-up action to address delinquencies.
• Analyze tax vendor exception reports to resolve issues involving missing legal descriptions and incorrect property address information.
• Complete manual tax processing activities based on files received from external vendors, ensuring payments are handled accurately and on schedule.
• Examine documentation for newly boarded loans and submit legal description details through the appropriate vendor portal.
• Maintain accurate escrow and loan servicing records by updating account information and supporting documentation in internal systems.
• Coordinate with vendors and internal teams to research discrepancies, clarify data issues, and keep tax-related items moving toward resolution.
• Use Fiserv and related servicing tools to support daily loan administration activities and manage assigned processing tasks efficiently.• Previous loan servicing experience is required, with a strong understanding of mortgage or consumer loan support processes.
• Hands-on knowledge of escrow administration, tax monitoring, or related loan processing functions is required.
• Experience reviewing loan documents and identifying key property or legal description details is preferred.
• Familiarity with the Fiserv platform is preferred.
• Exposure to Cotality-related processing or similar tax vendor workflows is preferred.
• Strong attention to detail and the ability to manage high-volume work with consistent accuracy are essential.
• Entry-level candidates in finance or related fields may be considered if they have relevant internship, academic, or practical exposure to lending operations.
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