Assistant General Manager

Lake Elsinore, CA: I-15 / Railroad Canyon Rd Core Purpose EōS Fitness is bold, upbeat, and motivating, and its core purpose is to create loyal, lifelong fans and exercise practitioners. Position Purpose Assist the General Manager by leading, coaching, and training the Sales team to create a fun atmosphere, be great hosts, and serve as the hub of information for members, guests, and staff. Responsibilities Ensure sales targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives. Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals. Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow‑up with leads and prospects. Communicate goals, expectations, and procedures to staff, ensuring everyone understands their roles and responsibilities. Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols. Provide high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. Engage with members in a friendly and approachable manner, actively listening to their needs and concerns and providing clear, helpful responses. In the event of emergencies or disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well‑being. Qualifications 2 years of customer service experience. 3–4 years of sales experience. 1 year of supervisory experience. Strong verbal and written communication skills. Excellent relationship‑building and influencing skills at all levels. Strong detail orientation and systematic approach to problem‑solving. Good time‑management, organizational, and record‑keeping skills. Prior experience or strong interest in the fitness industry is a plus. Commitment to EōS Fitness Core Values. Requirements Must successfully pass a background check. CPR certification required within 30 days of hire. Ability to work in a gym setting, moving around club floors and rooms and communicating with employees, members, and the public. Ability to bend routinely and lift more than 40 lbs. Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports or emails. Compensation 19.90 – 21.90 USD per hour. Variable income opportunities including commission and bonus. Post‑training increase. Benefits and Perks Highly energetic and collaborative team culture. Management team that cares about professional development. Free membership for employee and one family member. Discounted personal training and merchandise (including supplements). Employee referral program. Daily pay offered—access funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group health, dental, vision, supplemental life, and employee assistance program offered!* 401(k) with company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full‑time vs. part‑time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. #J-18808-Ljbffr