Night Audit

The Opportunity:Hotel Saint Augustine seeks an enthusiastic Night Auditor to join our growing team. You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences.Who We Are:At the center of the Montrose district sits Hotel Saint Augustine, located across from the Menil Collection campus near the Menil Drawing Institute. It is home to 71 hotel rooms and suites, a restaurant, a small event space, an intimate lobby bar and a cloistered circular courtyard pool. The property takes inspiration from the spirit of the museum collection and of Houston itselfa duality of old world and new, a rich diversity and a forward-thinking sensibility.Were Proud to Offer Exceptional Benefits, which Include:Medical, Dental, Vision, 401K with company matchFree room nights, Discounted and Friends & Family Room RatesFree parkingGenerous Paid Time OffWork-life benefits including wellbeing initiatives such as a complimentary HeadspaceDiscounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!The Role:TheNight Auditor is responsible for This position is responsible for the oversight of specific night audit duties as well as overseeing the Front Office during the overnight shift. This individual is a key contact person on the overnight shift and a resource for guests. Individuals in this role should demonstrate creative problem solving, possess strong communication skills, be detail oriented, comfortable with technology, and confident in basic financial transactions. We are looking for candidates who are seeking full-time employment and are available to work between the hours of 11:00pm - 9:00am.Qualifications:A true desire to satisfy the needs of others in a fast-paced environmentAbility to stand for long periods of timeValid Driver's LicensePrevious hotel experience or overnight shift experience preferredThe ideal candidate will have previous customer service experienceExcellent interpersonal, organizational, and communication skillsBasic computer systems knowledgeFulfill a flexible schedule to work overnights, including weekends and holidaysBased upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities andjobdescriptionsare subject to review and revision.Key Responsibilities: Welcome guests and assist with check-in/check-out procedures Respond to guest inquiries and requests with professionalism and care Share accurate information about resort amenities, services, and local attractions Maintain a clean, organized, and inviting front desk area Complete night audit duties Assist with Valet as needed Collaborate with other departments to ensure timely guest service Support front office procedures including billing and administrative tasks Provide concierge-level assistance when needed Overnight scheduling, including weekends and holidaysWe welcome you:Research shows that individuals tend to apply tojobs only if they meet all the listedjobqualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. Wed love to consider your unique experiences and how you could make Hyatt even better.